Yamauchi Yutaka 山内裕

… Alternative Names

YAMAUCHI Yutaka 山内裕

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Researcher Number	50596252
Other IDs
Affiliation (Current)	2025: 京都大学, 経営管理研究部, 教授
Affiliation (based on the past Project Information) *help	2021 – 2024: 京都大学, 経営管理研究部, 教授 2018 – 2020: 京都大学, 経営管理研究部, 准教授 2015 – 2017: 京都大学, 経営管理大学院, 准教授 2014 – 2015: 京都大学, 経営学研究科, 准教授 2011 – 2014: 京都大学, 経営学研究科, 講師 2013: 京都大学, 経営管理大学院, 講師
Review Section/Research Field	Principal Investigator Management / Basic Section 07080:Business administration-related / Business administration Except Principal Investigator Basic Section 07080:Business administration-related / Web informatics, Service informatics
Keywords	Principal Investigator エスノメソドロジー / サービスの文化 / サービスエンカウンター / 価値づけ / サービス科学 / Ethnomethodology / Service design / Culture of services / 価値共創 / 顧客インタラクション … More / センスメイキング / 身体性 / 会話分析 / 再帰性 / 相互反映性 / 組織化 / デザイン / 組織文化 / 組織論 / 相互主観性 / 文化の構築 / 価値創造 / 工芸 / 文化 / 経営学 / デザイン起業家 / エスノグラフィ / サービス文化 / Video-based analysis / Service management / Service science / サービスの弁証法 / 闘争としてのサービス / 相互行為 / 組織ルーチン / サービスデザイン / サービス / 研究テーマ設定 / 市場機会と技術の結び付け / 企業内研究開発 / 研究テーマ探索 / 研究開発マネジメント / 研究開発 / 技術経営 … More Except Principal Investigator 創造性 / 実践のエスのメソドロジー / 実践のエスノメソドロジー / 異種混交のエコロジー / 組織ルーティン / 組織インテリジェンス / 組織学習 / ハイコンテクスト / データマイニング / 脳科学評価 / 高コンテクスト / サービス・バリューチェン / サービスバリューチェーン / サービスの文化的要因 / サービスケイパビリティ / サービス品質 / サービス文化的要因 / 信頼価値 / 経験価値 / サービス情報学 / サービス・バリューチェーン / サービスマネジメント Less

Theoretical and Empirical Studies on Organizational Intelligence and the Ecology of Organizational Learning
- Principal Investigator
  
  桑田耕太郎
- Project Period (FY)
  2021 – 2025
- Research Category
  
  Grant-in-Aid for Scientific Research (B)
- Review Section
  
  Basic Section 07080:Business administration-related
- Research Institution
  Tokyo Metropolitan University
Developing Theory of Organizing based on the Ethnomethodological Concept of ReflexivityPrincipal Investigator
- Principal Investigator
  
  Yamauchi Yutaka
- Project Period (FY)
  2020 – 2023
- Research Category
  
  Grant-in-Aid for Scientific Research (B)
- Review Section
  
  Basic Section 07080:Business administration-related
- Research Institution
  Kyoto University
Designing culture for creating value in the societyPrincipal Investigator
- Principal Investigator
  
  Yamauchi Yutaka
- Project Period (FY)
  2017 – 2019
- Research Category
  
  Grant-in-Aid for Scientific Research (C)
- Research Field
  
  Management
- Research Institution
  Kyoto University
Ethnomethodological Study of Customer Interactions(Fostering Joint International Research)Principal Investigator
- Principal Investigator
  
  Yamauchi Yutaka
- Project Period (FY)
  2016 – 2018
- Research Category
  
  Fund for the Promotion of Joint International Research (Fostering Joint International Research)
- Research Field
  
  Management
- Research Institution
  Kyoto University
Ethnomethodological Research on Customer InteractionsPrincipal Investigator
- Principal Investigator
  
  Yamauchi Yutaka
- Project Period (FY)
  2014 – 2016
- Research Category
  
  Grant-in-Aid for Young Scientists (B)
- Research Field
  
  Management
- Research Institution
  Kyoto University
A Study on Knowledge-based Service Value Chain System based on Experience and Credibility
- Principal Investigator
  
  Hara Yoshinori
- Project Period (FY)
  2013 – 2017
- Research Category
  
  Grant-in-Aid for Scientific Research (A)
- Research Field
  
  Web informatics, Service informatics
- Research Institution
  Kyoto University
Analysis of Research Project Launching at Industrial R&DPrincipal Investigator
- Principal Investigator
  
  YAMAUCHI Yutaka
- Project Period (FY)
  2011 – 2013
- Research Category
  
  Grant-in-Aid for Young Scientists (B)
- Research Field
  
  Business administration
- Research Institution
  Kyoto University

All 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2012 2011 Other

All Journal Article Presentation Book

[Book] フィールド分析法2021
- Author(s)
  守屋和幸、守屋和幸、高橋雄介、山内裕、平本毅、村上陽平
- Total Pages
  176
- Publisher
  共立出版
- ISBN
  9784320006041
- Data Source
  KAKENHI-PROJECT-20H01531
[Book] 京大変人講座2019
- Author(s)
  酒井敏、小木曽哲、山内裕、那須耕介、川上浩司、神川龍馬、山極寿一、越前屋俵太
- Total Pages
  272
- Publisher
  三笠書房
- ISBN
  9784837927792
- Data Source
  KAKENHI-PROJECT-17K03875
[Book] Handbook of service science, Volume II (Service as Intersubjective Struggle)2018
- Author(s)
  Yamauchi, Y.
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-17K03875
[Book] Handbook of service science, Volume II.(Service as Intersubjective Struggle)2018
- Author(s)
  Yamauchi, Y.
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-15KK0086
[Book] SAGE Handbook of Service-Dominant Logic (The Dynamic Context of Service Exchange: Rethinking Service Context from a Performativity Lens)2018
- Author(s)
  Suzuki, S. & Yamauchi, Y.
- Publisher
  Sage
- Data Source
  KAKENHI-PROJECT-17K03875
[Book] The Organization of Craft Work Identities, Meanings and Materiality (Craft, Design and Nostalgia in Modern Japan: The Case of Sushi)2018
- Author(s)
  Holt, R., & Yamauchi, Y.
- Publisher
  Routledge
- Data Source
  KAKENHI-PROJECT-15KK0086
[Book] Japanese Management in Evolution; Culture as a new frontier of business: a study of service provider-customer interactions at Sushi Bars in Tokyo2018
- Author(s)
  Tsutomu Nakano / Yutaka Yamauchi
- Total Pages
  336
- Publisher
  Routledge
- ISBN
  1138673366
- Data Source
  KAKENHI-PROJECT-15KK0086
[Book] SAGE Handbook of Service-Dominant Logic(he Dynamic Context of Service Exchange: Rethinking Service Context from a Performativity Lens)2018
- Author(s)
  Suzuki, S. & Yamauchi, Y.
- Publisher
  Sage
- Data Source
  KAKENHI-PROJECT-15KK0086
[Book] The Organization of Craft Work Identities, Meanings and Materiality (Craft, Design and Nostalgia in Modern Japan: The Case of Sushi)2018
- Author(s)
  Holt, R., & Yamauchi, Y.
- Publisher
  Routledge
- Data Source
  KAKENHI-PROJECT-17K03875
[Book] 組織・コミュニティデザイン2017
- Author(s)
  山内裕、平本毅、杉万俊夫
- Total Pages
  248
- Publisher
  共立出版
- ISBN
  9784320006010
- Data Source
  KAKENHI-PROJECT-25240050
[Book] どんな店か、どんな客か--江戸前鮨屋の注文場面の応用会話分析, 水川喜文, 秋谷直矩, 五十嵐素子編『ワークプレーススタディーズ: 働くことのエスノメソドロジー』2017
- Author(s)
  平本毅, 山内裕
- Total Pages
  318
- Publisher
  User-De-centeredness in Service Design. In T. Maeno, Y. Sawatani, & T. Hara, Serviceology for Designing the Future
- Data Source
  KAKENHI-PROJECT-25240050
[Book] Japanese Management in Evolution (Culture as a new frontier of business: a study of service provider-customer interactions at Sushi Bars in Tokyo)2017
- Author(s)
  Tsutomu Nakano (Yutaka Yamauchi)
- Total Pages
  320
- Publisher
  Routledge
- ISBN
  1138673366
- Data Source
  KAKENHI-PROJECT-17K03875
[Book] "Culture as a new frontier of business: a study of service provider customer interactions at Sushi Bars in Tokyo" in Tsuitomu Nakano (Ed), Japanese Management in Evolution2017
- Author(s)
  Nakano, Tsutomu, & Yamauchi, Y.
- Total Pages
  336
- Publisher
  Routledge
- ISBN
  9781138673366
- Data Source
  KAKENHI-PROJECT-25240050
[Book] 組織・コミュニティデザイン2017
- Author(s)
  山内裕, 平本毅 & 杉万俊夫
- Total Pages
  240
- Publisher
  共立出版
- ISBN
  4320006011
- Data Source
  KAKENHI-PROJECT-17K03875
[Book] 組織・コミュニティデザイン2017
- Author(s)
  山内裕, 平本毅 & 杉万俊夫
- Total Pages
  240
- Publisher
  共立出版
- ISBN
  4320006011
- Data Source
  KAKENHI-PROJECT-15KK0086
[Book] "Sustainability and Scalability in Japanese Creative Services" in Kwan, S., Spohrer, J., Sawatani, Y. (Eds.), Global Perspectives on Service Science: Japan2016
- Author(s)
  Hara, Y., Maegawa, Y., & Yamauchi, Y.
- Total Pages
  349
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-25240050
[Book] サービスデザイン, 石田亨編『デザイン学概論』2016
- Author(s)
  山内裕
- Total Pages
  272
- Publisher
  共立出版
- Data Source
  KAKENHI-PROJECT-25240050
[Book] 組織・コミュニティのデザイン, 石田亨編『デザイン学概論』2016
- Author(s)
  山内裕, 平本毅, 杉万俊夫, 松井啓之
- Total Pages
  272
- Publisher
  共立出版
- Data Source
  KAKENHI-PROJECT-25240050
[Book] Springer2016
- Author(s)
  Yamauchi, Y.
- Total Pages
  603
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-25240050
[Book] 「闘争」としてのサービスー顧客インタラクションの研究2015
- Author(s)
  山内裕
- Total Pages
  259
- Publisher
  中央経済社
- Data Source
  KAKENHI-PROJECT-26870307
[Book] 日本型クリエイティブ・サービスの時代「おもてなし」への科学的接近2014
- Author(s)
  小林潔司, 原良憲, 山内裕
- Total Pages
  229
- Publisher
  日本評論社
- Data Source
  KAKENHI-PROJECT-26870307
[Book] 日本型クリエイティブ・サービスの時代: 「おもてなし」への科学的接近2014
- Author(s)
  小林　潔司, 原　良憲, 山内　裕（編著）
- Publisher
  日本評論社
- Data Source
  KAKENHI-PROJECT-25240050
[Book] 「闘争」としてのサービスー顧客インタラクションの研究2014
- Author(s)
  山内　裕
- Publisher
  中央経済社
- Data Source
  KAKENHI-PROJECT-25240050
[Book] Participatory Design, Field Informatics (T. Ishida (Ed.))2012
- Author(s)
  Yamauchi, Y.
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-23730349
[Book] Field Informatics Chapter 8 Participatory Design2012
- Author(s)
  Yutaka Yamauchi
- Total Pages
  16
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-23730349
[Journal Article] 「ソニー ――CMOSイメージセンサーの開発」2023
- Author(s)
  山内裕・鉄川弘樹・平山照峰
- Journal Title
  
  一橋ビジネスレビュー
  
  Volume: 第71巻 Pages: 106-118
- Data Source
  KAKENHI-PROJECT-23K20624
[Journal Article] 価値は文化をつくることで生まれる2023
- Author(s)
  山内裕、佐藤那央
- Journal Title
  
  サービソロジー
  
  Volume: online
- Data Source
  KAKENHI-PROJECT-20H01531
[Journal Article] Ethics, Tradition and Temporality in Craft Work: The Case of Japanese Mingei2023
- Author(s)
  Holt Robin、Yamauchi Yutaka
- Journal Title
  
  Journal of Business Ethics
  
  Volume: 188 Issue: 4 Pages: 827-843
- DOI
  10.1007/s10551-023-05500-2
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531, KAKENHI-PROJECT-23K20624
[Journal Article] Ambidexterity in Technological Innovation within a Large Firm: Case study of CMOS image sensor development in Sony2023
- Author(s)
  山内裕・鉄川弘樹・平山照峰
- Journal Title
  
  The Journal of Science Policy and Research Management
  
  Volume: 37 Issue: 4 Pages: 391-403
- DOI
  10.20801/jsrpim.37.4_391
- ISSN
  0914-7020, 2432-7123
- Year and Date
  2023-01-31
- Language
  Japanese
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-23K20624, KAKENHI-PROJECT-20H01531
[Journal Article] アジャンスマンとしての研究開発マネジメント: 太陽光発電技術と細胞検出技術の事例分析2020
- Author(s)
  鉄川弘樹、山内裕
- Journal Title
  
  組織科学
  
  Volume: 未定
- NAID
  130007924463
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-17K03875
[Journal Article] Performative Achievement of Routine Recognizability: An Analysis of Order Taking Routines at Sushi Bars2020
- Author(s)
  Yamauchi Yutaka、Hiramoto Takeshi
- Journal Title
  
  Journal of Management Studies
  
  Volume: 未定 Issue: 8 Pages: 1610-1642
- DOI
  10.1111/joms.12555
- NAID
  120006898120
- Peer Reviewed / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-17K03875, KAKENHI-PROJECT-20K01883, KAKENHI-PROJECT-20H01531
[Journal Article] Research and Development Management in Assemblage:2020
- Author(s)
  鉄川弘樹、山内裕
- Journal Title
  
  Organizational Science
  
  Volume: 54 Issue: 1 Pages: 60-73
- DOI
  10.11207/soshikikagaku.54.1_60
- NAID
  130007924463
- ISSN
  0286-9713, 2187-932X
- Year and Date
  2020-09-20
- Language
  Japanese
- Data Source
  KAKENHI-PROJECT-20H01531
[Journal Article] The Re‑Specification of Recognition Practices:2019
- Author(s)
  平本毅、山内裕
- Journal Title
  
  Organizational Science
  
  Volume: 52 Issue: 4 Pages: 61-72
- DOI
  10.11207/soshikikagaku.52.4_61
- NAID
  130007738809
- ISSN
  0286-9713, 2187-932X
- Year and Date
  2019-06-20
- Language
  Japanese
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-17K03875
[Journal Article] 認識実践の再特定化: 透析治療場面のエスノメソドロジー研究2019
- Author(s)
  平本毅, 山内裕.
- Journal Title
  
  組織科学
  
  Volume: 未定
- NAID
  130007738809
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-15KK0086
[Journal Article] 認識実践の再特定化: 透析治療場面のエスノメソドロジー研究2019
- Author(s)
  平本毅, 山内裕
- Journal Title
  
  組織科学
  
  Volume: 未定
- NAID
  130007738809
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-17K03875
[Journal Article] 鮨屋の注文場面における「時間」への意味付与の会話分析2018
- Author(s)
  平本毅, 山内裕
- Journal Title
  
  社会言語科学
  
  Volume: 21 Pages: 286-302
- NAID
  130007552795
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-17K03875
[Journal Article] 鮨屋の注文場面における「時間」への意味付与の会話分析2018
- Author(s)
  平本毅, 山内裕.
- Journal Title
  
  社会言語科学
  
  Volume: 21 Pages: 286-302
- NAID
  130007552795
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-15KK0086
[Journal Article] サービスデザイン再考─ 相互主観性からの視座 ─2017
- Author(s)
  山内裕、佐藤那央
- Journal Title
  
  マーケティングジャーナル
  
  Volume: 35 Pages: 67-74
- NAID
  130007837015
- Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] ユーザー〈脱〉中心サービスデザイン2017
- Author(s)
  山内裕、佐藤那央
- Journal Title
  
  サービソロジー
  
  Volume: 4 Pages: 10-15
- NAID
  130007806420
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] 相互行為とてのクリーニング―クリーニング店の接客場面の会話分析2017
- Author(s)
  平本毅, 山内裕
- Journal Title
  
  日本語学
  
  Volume: 36 Pages: 18-30
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-17K03875
[Journal Article] サービスエンカウンターにおける店員の「気づき」の会話分析2017
- Author(s)
  平本毅、山内裕
- Journal Title
  
  質的心理学研究
  
  Volume: 16 Pages: 79-98
- NAID
  130007872467
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] 相互行為とてのクリーニング;クリーニング店の接客場面の会話分析2017
- Author(s)
  平本毅, 山内裕
- Journal Title
  
  日本語学
  
  Volume: 36(4) Pages: 18-30
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] ユーザー〈脱〉中心サービスデザイン2017
- Author(s)
  山内裕 & 佐藤那央
- Journal Title
  
  サービソロジー
  
  Volume: 4 Pages: 10-15
- NAID
  130007806420
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] サービスエンカウンターにおける店員の「気づき」の会話分析2017
- Author(s)
  平本毅 & 山内裕.
- Journal Title
  
  質的心理学研究
  
  Volume: 16 Pages: 79-98
- NAID
  130007872467
- Peer Reviewed / Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] サービスデザイン再考─ 相互主観性からの視座 ─2016
- Author(s)
  山内裕, 佐藤那央
- Journal Title
  
  マーケティングジャーナル
  
  Volume: 35 Pages: 64-74
- NAID
  130007837015
- Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] Reflexivity of routines: An ethnomethodological investigation of initial service encounters at sushi bars in Tokyo2016
- Author(s)
  Yamauchi. Y, & Hiramoto, T
- Journal Title
  
  Organization Studies
  
  Volume: 37 Issue: 10 Pages: 1473-1499
- DOI
  10.1177/0170840616634125
- NAID
  120006534634
- Peer Reviewed / Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-25240050, KAKENHI-PROJECT-26870307, KAKENHI-PROJECT-15K17144, KAKENHI-PROJECT-15KK0086
[Journal Article] 鮨屋のサービス文化と雑談2016
- Author(s)
  平本　毅，山内　裕
- Journal Title
  
  雑談の美学：言語研究からの再考（村田和代，井出里咲子編）
  
  Volume: 2 Pages: 73-95
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] サービスデザイン再考2016
- Author(s)
  山内　裕，佐藤那央
- Journal Title
  
  マーケティングジャーナル
  
  Volume: 35-3 Pages: 64-74
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] ルーチンの達成における説明可能性: クリーニング店のオプション提案の会話分析2015
- Author(s)
  山内　裕, 平本　毅, 泉　博子, 張　承姫
- Journal Title
  
  組織科学
  
  Volume: 49-2 Pages: 53-65
- NAID
  130005162111
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] ルーチンの達成における説明可能性: クリーニング店のオプション提案の会話分析2015
- Author(s)
  山内裕, 平本毅, 泉博子, 張承姫
- Journal Title
  
  組織科学
  
  Volume: 49-2 Pages: 53-65
- NAID
  130005162111
- Peer Reviewed / Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] Reflexive Organizing for Knowledge Sharing: An Ethnomethodological Study of Service Technicians2015
- Author(s)
  Yutaka Yamauchi
- Journal Title
  
  Journal of Management Studies
  
  Volume: 52-6 Issue: 6 Pages: 742-765
- DOI
  10.1111/joms.12136
- NAID
  120005676645
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-26870307, KAKENHI-PROJECT-25240050
[Journal Article] サービスデザイン再考─ 相互主観性からの視座2015
- Author(s)
  山内裕, 佐藤那央
- Journal Title
  
  マーケティングジャーナル
  
  Volume: 35-3 Pages: 64-74
- NAID
  130007837015
- Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] 闘いとしてのサービス－顧客インタラクションのエスノメソドロジー研究2014
- Author(s)
  山内　裕, 平本　毅
- Journal Title
  
  組織学会大会論文集
  
  Volume: 32
- NAID
  130005001696
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] User knowledge transformation through design: A historical materialism perspective2014
- Author(s)
  Yutaka Yamauchi
- Journal Title
  
  Information and Organization
  
  Volume: 24
- NAID
  120005512257
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] Negotiating Selves in Initial Service Encounters: Conversation Analysis of Sushi Restaurant.2014
- Author(s)
  Yamauchi, Y. & Hiramoto, T.
- Journal Title
  
  Serviceology for Services. Springer
  
  Volume: 印刷中
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] User Knowledge Transformation through Design: A Historical Materialism Perspective2014
- Author(s)
  Yutaka Yamauchi
- Journal Title
  
  Information and Organization
  
  Volume: 24/4 Pages: 270-290
- NAID
  120005512257
- Peer Reviewed / Acknowledgement Compliant
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] 言語と情報への会話分析によるアプローチ：ハンバーガー店の調査から2014
- Author(s)
  平本　毅, 山内　裕, 北野　清晃
- Journal Title
  
  日本情報経営学会誌
  
  Volume: 1
- Data Source
  KAKENHI-PROJECT-25240050
[Journal Article] 言語と情報への会話分析によるアプローチ：ハンバーガー店の調査から2014
- Author(s)
  平本毅, 山内裕, 北野清晃
- Journal Title
  
  日本情報経営学会誌
  
  Volume: 35/1 Pages: 19-32
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] 闘いとしてのサービス－顧客インタラクションのエスノメソドロジー研究－2014
- Author(s)
  山内裕, 平本毅
- Journal Title
  
  組織学会大会論文集
  
  Volume: 3/2 Pages: 41-46
- NAID
  130005001696
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] Negotiating Selves in Initial Service Encounters: Conversation Analysis of Sushi Restaurant2014
- Author(s)
  Yutaka Yamauchi & Takeshi Hiramoto
- Journal Title
  
  Serviceology for Services
  
  Volume: 0 Pages: 347-353
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-26870307
[Journal Article] 参加型デザインとその新しい展開2012
- Author(s)
  山内裕
- Journal Title
  
  システム/ 制御/ 情報
  
  Volume: vol.56, no 2 Pages: 57-64
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] Materializing a consumer: A video-based study of popular apparel stores2023
- Author(s)
  Yamauchi, Y., Hiramoto, T., & Sato, N.
- Organizer
  The 38th European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] Redoubling Imbalance on the Margins of Machines2023
- Author(s)
  Lomi, E. and Yamauchi, Y.
- Organizer
  the 17th Organisation Studies Workshop
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Materializing a consumer: A video-based study of popular apparel stores2023
- Author(s)
  Yamauchi, Y., Hiramoto, T., & Sato, N.
- Organizer
  the 38th European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Redoubling Imbalance on the Margins of Machines2023
- Author(s)
  Lomi, E. and Yamauchi, Y.
- Organizer
  The 17th Organisation Studies Workshop
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] Objectifying Customer's Body: A Study of Employee's Look in Apparel Stores.2022
- Author(s)
  Yutaka Yamauchi, Takeshi Hiramoto, Nao Sato
- Organizer
  Workshop on Interdisciplinary Explorations of Processes of Mutual Understanding in Assistive Shopping Robots in ACM/IEEE International Conference on Human-Robot Interaction (HRI 2022), online
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] Industrial research: terms of play2022
- Author(s)
  Lomi, E. and Yamauchi, Y.
- Organizer
  Ephemera Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Toying with Traffic, or the organisational affordances of urban material ecologies,”2022
- Author(s)
  Lomi, E. and Yamauchi, Y.
- Organizer
  16th Organisation Studies Workshop, ‘Dialogic Organising: Affirming public engagement for hope and solidarity,’
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] “The creative performativity of tradition in craft: A chef creating a menu,”2022
- Author(s)
  Yamauchi, Y. & Hjorth, D.
- Organizer
  European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] “Industrial research: terms of play,”2022
- Author(s)
  Lomi, E. and Yamauchi, Y.
- Organizer
  Ephemera Conference, ‘Games Incorporated’
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] The creative performativity of tradition in craft: A chef creating a menu2022
- Author(s)
  Yamauchi, Y. & Hjorth, D.
- Organizer
  European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Objectifying Customer's Body: A Study of Employee's Look in Apparel Stores.2022
- Author(s)
  Yutaka Yamauchi, Takeshi Hiramoto, Nao Sato.
- Organizer
  ACM/IEEE International Conference on Human-Robot Interaction
- Invited / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Toying with Traffic, or the organisational affordances of urban material ecologies2022
- Author(s)
  Lomi, E. and Yamauchi, Y.
- Organizer
  the 16th Organisation Studies Workshop
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Enfolding Sociomateriality in Practice: An Ethnomethodological Study of Wine Tasting2021
- Author(s)
  Yutaka Yamauchi, Takeshi Hiramoto, Nao Sato, Laurent Camus, Lorenza Mondada.
- Organizer
  Warwick Business School PPI Seminar
- Invited / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Enfolding Sociomateriality in Practice: An Ethnomethodological Study of Wine Tasting2021
- Author(s)
  Yutaka Yamauchi, Takeshi Hiramoto, Nao Sato, Laurent Camus, Lorenza Mondada
- Organizer
  Warwick Business School PPI Seminar, online
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-23K20624
[Presentation] Craft Work in Japan2020
- Author(s)
  Yamauchi, Y. & Holt, R.
- Organizer
  European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20H01531
[Presentation] Reflexive Valuation: An Ethnomethodological Study of Wine Tasting2019
- Author(s)
  Yamauchi, Y., Hiramoto, T., & Sato, N.
- Organizer
  EGOS Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-17K03875
[Presentation] Organizing in gaze: A video-based comparative study of popular and upscale apparel stores.2018
- Author(s)
  Yamauchi, Y. & Hiramoto, T.
- Organizer
  European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-17K03875
[Presentation] サービスの相互主観的闘争とデザインへの含意2018
- Author(s)
  山内裕
- Organizer
  経営情報学会全国研究発表大会
- Invited
- Data Source
  KAKENHI-PROJECT-15KK0086
[Presentation] サービスの相互主観的闘争とデザインへの含意.2018
- Author(s)
  山内裕.
- Organizer
  経営情報学会全国研究発表大会
- Invited
- Data Source
  KAKENHI-PROJECT-17K03875
[Presentation] Organizing in gaze: A video-based comparative study of popular and upscale apparel stores.2018
- Author(s)
  Yamauchi, Y. & Hiramoto, T.
- Organizer
  European Group for Organizational Studies (EGOS) Colloquium
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-15KK0086
[Presentation] Organizing through Intertextuality: A Study of Chef’s Menu Design2017
- Author(s)
  Yutaka Yamauchi, Daniel Hjorth
- Organizer
  The 12th Organization Studies Workshop
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-15KK0086
[Presentation] New Customers for an Old Service: A Case of Sushi in Japan2017
- Author(s)
  Yamauchi, Y. Suzuki, S. & Matsui, T.
- Organizer
  Consumer Culture Theory Conference 2017
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-17K03875
[Presentation] New Customers for an Old Service: A Case of Sushi in Japan2017
- Author(s)
  Yutaka Yamauchi, Satoko Suzuki and Takeshi Matsui
- Organizer
  Consumer Culture Theory Conference 2017
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-15KK0086
[Presentation] Organizing through Intertextuality: A Study of Chef’s Menu Design2017
- Author(s)
  Yamauchi, Y., & Hjorth, D.
- Organizer
  the 12th Organization Studies Workshop
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-17K03875
[Presentation] Service as Intersubjective Struggle: A Study of Sushi2017
- Author(s)
  Yamauchi, Y.
- Organizer
  International Conference on Serviceology
- Invited / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] New Customers for an Old Service: A Case of Sushi in Japan.2017
- Author(s)
  Yamauchi, Y., Suzuki, S., & Matsui, T.
- Organizer
  Consumer Culture Theory Conference 2017
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] サービスの文化的価値共創2016
- Author(s)
  佐藤那央，山内　裕，平本　毅，羅　媛
- Organizer
  サービス学会第４回国内大会
- Place of Presentation
  神戸（神戸大学）
- Year and Date
  2016-03-28
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] Service is an Inter-Subjective Struggle: A Study of Sushi Bars in Tokyo2016
- Author(s)
  Yamauchi, Y.
- Organizer
  Consumer Culture Theory (CCT) Conference 2016
- Place of Presentation
  Lille, France
- Year and Date
  2016-07-08
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-15KK0086
[Presentation] 鮨屋の評価場面の会話分析2016
- Author(s)
  平本毅, 山内裕, & 佐藤那央.
- Organizer
  サービス学会第4回国内大会
- Place of Presentation
  神戸
- Year and Date
  2016-03-29
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] Service is an Inter-Subjective Struggle: A Study of Sushi Bars in Tokyo2016
- Author(s)
  Yamauchi, Y.
- Organizer
  Consumer Culture Theory (CCT) Conference 2016
- Place of Presentation
  Lille, France
- Year and Date
  2016-07-08
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] ビジネスプロセスモデリングを活用したサービスコミュニケーションベースの構築：クラス/インスタンス構造による通常/例外処理の表現と蓄積2016
- Author(s)
  増田　央，山内　裕，原　良憲
- Organizer
  サービス学会第４回国内大会
- Place of Presentation
  神戸（神戸大学）
- Year and Date
  2016-03-28
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 鮨屋の評価場面の会話分析2016
- Author(s)
  平本　毅，山内　裕，佐藤那央
- Organizer
  サービス学会第４回国内大会
- Place of Presentation
  神戸（神戸大学）
- Year and Date
  2016-03-28
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] Service is an Inter-Subjective Struggle: A Study of Sushi Bars in Tokyo2016
- Author(s)
  Yamauchi, Y.
- Organizer
  Consumer Culture Theory (CCT) Conference
- Place of Presentation
  Lille, France
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] サービスの文化的価値共創2016
- Author(s)
  佐藤那央, 山内裕, 平本毅, & 羅媛
- Organizer
  サービス学会第4回国内大会
- Place of Presentation
  神戸
- Year and Date
  2016-03-29
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] 闘争としてのサービス: デザインへの含意2015
- Author(s)
  山内裕
- Organizer
  ヒューマンインタフェース学会UXSD研究会
- Place of Presentation
  京都
- Year and Date
  2015-11-26
- Invited
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] コンテクスト高依存サービス視覚化のためのサービスメタモデリング: 江戸前鮨におけるコミュニケーションのメタモデル表現2015
- Author(s)
  増田央, 山内裕, 原良憲
- Organizer
  サービス学会第3回国内大会
- Place of Presentation
  金沢
- Year and Date
  2015-04-09
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] サービスエンカウンターにおける店員の「気づき」: イタリアンレストランの注文場面の会話分析2015
- Author(s)
  平本　毅，山内　裕
- Organizer
  サービス学会第３回国内大会
- Place of Presentation
  金沢（金沢歌劇座）
- Year and Date
  2015-04-08
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] サービス価値の考察　～『食べログ』における高級鮨屋の評価分析～2015
- Author(s)
  佐藤那央，山内　裕,，大島裕明
- Organizer
  サービス学会第３回国内大会
- Place of Presentation
  金沢（金沢歌劇座）
- Year and Date
  2015-04-08
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 闘争としてのサービス: デザインへの含意2015
- Author(s)
  山内　裕
- Organizer
  ヒューマンインタフェース学会UXSD研究会
- Place of Presentation
  京都（同志社大学）
- Year and Date
  2015-11-26
- Invited
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 組織化における主体と客体の相互反映性－透析治療のエスノメソドロジー2015
- Author(s)
  山内　裕，平本　毅
- Organizer
  2016年度組織学会年次大会
- Place of Presentation
  大阪（大阪大学）
- Year and Date
  2015-12-05
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 医療と日常を架橋する: 透析治療における医療スタッフと患者の会話分析2015
- Author(s)
  平本　毅，山内　裕
- Organizer
  サービス学会第３回国内大会
- Place of Presentation
  金沢（金沢歌劇座）
- Year and Date
  2015-04-08
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] A Creed for Service Designers2015
- Author(s)
  Kwan, S. K. and Yamauchi, Y.
- Organizer
  the Third International Conference on Serviceology (ICServ2015)
- Place of Presentation
  San Jose, USA
- Year and Date
  2015-07-07
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] 組織化における主体と客体の相互反映性－透析治療のエスノメソドロジー2015
- Author(s)
  山内裕, 平本毅
- Organizer
  組織学会年次大会
- Place of Presentation
  大阪
- Year and Date
  2015-12-06
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] A Creed for Service Designers2015
- Author(s)
  S. K. Kwan, Yutaka Yamauchi
- Organizer
  The 3rd International Conference on Serviceology (ICServ 2015)
- Place of Presentation
  San Jose, California, U.S.A.
- Year and Date
  2015-07-07
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] サービスエンカウンターにおける店員の「気づき」: イタリアンレストランの注文場面の会話分析2015
- Author(s)
  平本毅, 山内裕
- Organizer
  サービス学会第3回国内大会
- Place of Presentation
  金沢
- Year and Date
  2015-04-09
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] サービス価値の考察～『食べログ』における高級鮨屋の評価分析～2015
- Author(s)
  佐藤那央, 山内裕, 大島裕明
- Organizer
  サービス学会第3回国内大会
- Place of Presentation
  金沢
- Year and Date
  2015-04-09
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] サービスデザインの実践: 人がつながるファストフード2015
- Author(s)
  佐藤那央，山内　裕，服部梨紗，足立朋也，辻　邦浩，荒牧英治，須永剛司，寺田知太，加納　圭，峠田充謙
- Organizer
  サービス学会第３回国内大会
- Place of Presentation
  金沢（金沢歌劇座）
- Year and Date
  2015-04-08
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] Service is a struggle: Empirical analysis of Sushi bars in Tokyo2015
- Author(s)
  Sato, N., Ohshima, H., and Yamauchi, Y.
- Organizer
  Frontiers in Service Conference
- Place of Presentation
  San Jose, USA
- Year and Date
  2015-07-11
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] Service is a struggle: Empirical analysis of Sushi bars in Tokyo2015
- Author(s)
  N. Sato, H. Ohshima, Yutaka Yamauchi
- Organizer
  The 24th Annual Flontiers in Service Conference
- Place of Presentation
  San Jose, California, U.S.A.
- Year and Date
  2015-07-09
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 医療と日常を架橋する: 透析治療における医療スタッフと患者の会話分析2015
- Author(s)
  平本毅, 山内裕
- Organizer
  サービス学会第3回国内大会
- Place of Presentation
  金沢
- Year and Date
  2015-04-09
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] Multi-tasking in traditional Japanese sushi restaurant and its role in service encounter2014
- Author(s)
  Hiramoto, T. & Yamauchi, Y.
- Organizer
  International Conference on Conversation Analysis
- Place of Presentation
  Los Angeles, USA
- Year and Date
  2014-06-27
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] Behaving Routinely in Sushi Bars: An Ethnomethodological Investigation of Initial Service Encounters2014
- Author(s)
  Yutaka Yamauchi & Takeshi Hiramoto
- Organizer
  Academy of Management Annual Meeting
- Place of Presentation
  Philadelphia, USA
- Year and Date
  2014-08-02
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] ファストフードにおけるメニュー表を使った注文～エスノメソドロジー分析～2014
- Author(s)
  北野清晃, 山内裕, 平本毅
- Organizer
  サービス学会国内大会
- Place of Presentation
  函館
- Year and Date
  2014-04-29
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] User-De-Centeredness in Service Design2014
- Author(s)
  Yutaka Yamauchi
- Organizer
  ICServ2014: The 2nd International Conference on Serviceology
- Place of Presentation
  Yokohama, Japan
- Year and Date
  2014-09-14
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] User-De-Centeredness in Service Design2014
- Author(s)
  Yutaka Yamauchi
- Organizer
  The 2nd International Conference on Serviceology (ICServ2014)
- Place of Presentation
  Yokohama JAPAN
- Year and Date
  2014-09-15
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] Behaving Routinely in Sushi Bars: An Ethnomethodological Investigation of Initial Service Encounters2014
- Author(s)
  Yamauchi, Y. & Hiramoto, T.
- Organizer
  Academy of Management Annual Meeting
- Place of Presentation
  Philadelphia, USA
- Year and Date
  2014-08-02
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 闘いとしてのサービスのデザイン2014
- Author(s)
  山内　裕
- Organizer
  Designシンポジウム2014
- Place of Presentation
  東京, 日本
- Year and Date
  2014-11-12
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 闘いとしてのサービスのデザイン2014
- Author(s)
  山内裕
- Organizer
  Designシンポジウム
- Place of Presentation
  東京
- Year and Date
  2014-11-12
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] Multi-tasking in traditional Japanese sushi restaurant and its role in service encounter2014
- Author(s)
  Takeshi Hiramoto & Yutaka Yamauchi
- Organizer
  International Conference on Conversation Analysis
- Place of Presentation
  Los Angeles, USA
- Year and Date
  2014-06-27
- Data Source
  KAKENHI-PROJECT-26870307
[Presentation] BRIDGING RESEARCH AND MARKET: A CASE OF AN INDUSTRY RESEARCH LAB2012
- Author(s)
  Yutaka Yamauchi and Yasuo Sugiyama
- Organizer
  Academy of Management Annual Meeting
- Place of Presentation
  Boston, MA (Hynes Convention Center)
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] Integrating Local and Remote Worlds Through Channel Blending2012
- Author(s)
  Isaacs, E., Szymanski, P., Yamauchi, Y., Glasnapp, J., and Iwamoto, K.
- Organizer
  Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW'12)
- Place of Presentation
  (査読あり)
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] Bridging Research and Market : A Case of an Industry Research Lab2012
- Author(s)
  Yamauchi, Y., & Sugiyama, Y.
- Organizer
  the Academy of Management Annual Meeting
- Place of Presentation
  (Paper presented, 査読あり)
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] SCIENTISTS’ SEARCH FOR MARKET OPPORTUNITIES: A CASE OF AN INDUSTRY RESEARCH LAB2012
- Author(s)
  Yutaka Yamauchi
- Organizer
  Mitsubishi UFJ Foundation International Conference
- Place of Presentation
  逗子 (IPC生産性国際交流センター)
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] Scientists' Search for Market Opportunities : A Case of An Industry Research Lab2012
- Author(s)
  Yamauchi, Y.
- Organizer
  The Mitsubishi UFJ Foundation International Conference
- Place of Presentation
  (査読なし)
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] Continuity and Discontinuity in Technological Research : How Scientists Move into New Domains2011
- Author(s)
  Yamauchi, Y., & Sugiyama, Y.
- Organizer
  the 2011 European Group for Organizational Studies (EGOS) Colloquium
- Place of Presentation
  (Paper presented, 査読あり)
- Data Source
  KAKENHI-PROJECT-23730349
[Presentation] 鮨屋における注文の適切性をめぐるやりとり--会話分析を用いて
- Author(s)
  山内裕, 平本毅
- Organizer
  2013年度サービス学会第1回国内大会
- Place of Presentation
  同志社大学寒梅館, 京都
- Data Source
  KAKENHI-PROJECT-25240050
[Presentation] 鮨屋でふつうにふるまうこと:相互行為のエスノメソドロジー分析
- Author(s)
  山内裕, 平本毅
- Organizer
  応用地域学会
- Place of Presentation
  京都大学吉田キャンパス, 京都
- Data Source
  KAKENHI-PROJECT-25240050

1. Hara Yoshinori (20437297)

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# of Collaborated Products: 3 results
2. TOYA Keiko (20350308)

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3. MASUDA Hisashi (70708875)

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4. SHIMADA Satoshi (10760514)

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5. 田中克己 (00127375)

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6. 杉山歩 (20586606)

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7. 竹村幸祐 (20595805)

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8. 鈴木智子 (20621759)

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9. 前川佳一 (30511290)

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10. 神田陽治 (80417261)

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11. 山川義徳 (80447945)

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12. 佐藤那央 (10850828)

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13. 平本毅 (30469184)

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14. 桑田耕太郎 (50186558)

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15. 松嶋登 (10347263)

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16. 吉野直人 (20710479)

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17. Cayla Julien

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18. Giboreau Agnès

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19. Kwan Stephen

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20. Karagiannis Dimitris

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21. Quang Huy Truong

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22. Hjorth Daniel

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Yamauchi Yutaka 山内 裕

YAMAUCHI Yutaka 山内 裕

Research Projects

Research Products

Co-Researchers

Theoretical and Empirical Studies on Organizational Intelligence and the Ecology of Organizational Learning

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Developing Theory of Organizing based on the Ethnomethodological Concept of ReflexivityPrincipal Investigator

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Designing culture for creating value in the societyPrincipal Investigator

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Ethnomethodological Study of Customer Interactions(Fostering Joint International Research)Principal Investigator

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Ethnomethodological Research on Customer InteractionsPrincipal Investigator

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A Study on Knowledge-based Service Value Chain System based on Experience and Credibility

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Analysis of Research Project Launching at Industrial R&DPrincipal Investigator

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[Book] フィールド分析法2021

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[Book] 京大変人講座2019

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[Book] Handbook of service science, Volume II (Service as Intersubjective Struggle)2018

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[Book] Handbook of service science, Volume II.(Service as Intersubjective Struggle)2018

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[Book] SAGE Handbook of Service-Dominant Logic (The Dynamic Context of Service Exchange: Rethinking Service Context from a Performativity Lens)2018

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[Book] The Organization of Craft Work Identities, Meanings and Materiality (Craft, Design and Nostalgia in Modern Japan: The Case of Sushi)2018

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[Book] Japanese Management in Evolution; Culture as a new frontier of business: a study of service provider-customer interactions at Sushi Bars in Tokyo2018

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Yamauchi Yutaka 山内裕

YAMAUCHI Yutaka 山内裕

[Book] 日本型クリエイティブ・サービスの時代「おもてなし」への科学的接近2014