生活再建支援台帳システムの効果的運用を目指した被災者確定業務の効率化手法

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  • Development of Efficient Method for Victims Certification Process to Manage the Victims Master Database Management System Effectively
  • セイカツ サイケン シエン ダイチョウ システム ノ コウカテキ ウンヨウ オ メザシタ ヒサイシャ カクテイ ギョウム ノ コウリツカ シュホウ

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<p>Once disaster occurs, local governments have to provide many kinds of relief programs to victims. Kashiwazaki city realized rational and effective support for victims’ life recovery process based on Victims Master Database at 2007 Niigataken Chuetsu-oki earthquake. However they struggled with the difficulty of fair victims certification without standardized method. Against this issue, we cleared up the problems at disaster response based on two types of interviews: one is individual interviews to responders who had main responsibility to support for victims’ life recovery at 2004 Niigataken Chuetsu earthquake, 2007 Noto Hanto earthquake and 2007 Niigataken Chuetsu-oki earthquake, the other is a joint interview to these three responders to share the experience each other. Based on these interviews, we proposed the effective method for victims’ certification process in this paper.</p>

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