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Kiriu Masayuki  桐生 正幸

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桐生 正幸  キリウ マサユキ

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Researcher Number 40434964
Other IDs
Affiliation (Current) 2026: 東洋大学, 社会学部, 教授
Affiliation (based on the past Project Information) *help 2016 – 2019: 東洋大学, 社会学部, 教授
Review Section/Research Field
Principal Investigator
Social psychology
Keywords
Principal Investigator
社会心理学 / お客様相談窓口 / 消費者行動 / 悪質クレーマー / 消費者窓口対応 / 犯罪心理学 / 悪質クレーム
  • Research Projects

    (1 results)
  • Research Products

    (4 results)
  •  Analyzing and addressing malicious consumer complaintsPrincipal Investigator

    • Principal Investigator
      Kiriu Masayuki
    • Project Period (FY)
      2016 – 2019
    • Research Category
      Grant-in-Aid for Challenging Exploratory Research
    • Research Field
      Social psychology
    • Research Institution
      Toyo University

All 2019 2018 2017 2016

All Journal Article Presentation Book

  • [Book] テキスト 司法・犯罪心理学2017

    • Author(s)
      越智 啓太、桐生正幸
    • Total Pages
      632
    • Publisher
      北大路書房
    • ISBN
      9784762829758
    • Data Source
      KAKENHI-PROJECT-16K13463
  • [Journal Article] 犯罪心理学による悪質クレーマーの探索的研究(2)2018

    • Author(s)
      桐生正幸・入山茂
    • Journal Title

      東洋大学HIRC21研究年報

      Volume: 15 Pages: 35-39

    • Data Source
      KAKENHI-PROJECT-16K13463
  • [Presentation] Web調査による消費者の苦情行動の分析2019

    • Author(s)
      桐生正幸・入山茂
    • Organizer
      日本法科学技術学会第25回学術集会
    • Data Source
      KAKENHI-PROJECT-16K13463
  • [Presentation] A study of Japanese consumer complaint behavior: Examining the negative experiences of service employees2016

    • Author(s)
      Kiriu Masayuki
    • Organizer
      The 31st International Congress of Psychology
    • Place of Presentation
      Pacifico Yokohama,Yokohama, Japan
    • Year and Date
      2016-07-24
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16K13463

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