OKABE Noriko 岡部倫子

… Alternative Names

岡部倫子オカベノリコ

Okabe Noriko 岡部倫子

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Researcher Number	40839742
Other IDs
Affiliation (Current)	2026: 中央学院大学, 商学部, 講師
Affiliation (based on the past Project Information) *help	2024: 中央学院大学, 商学部, 講師 2019 – 2022: 横浜国立大学, 地域連携推進機構, 研究員
Review Section/Research Field	Principal Investigator Basic Section 07080:Business administration-related
Keywords	Principal Investigator 感情労働 / 職務パフォーマンス / 心理的契約違反 / 感情労働と感情規制タスク / 第三次産業(サービス業) 企業と就業者 / 第三次産業 / イノベーティブな人材育成 / ウェルビーイング / ポジティブ感情 / 組織と従業員の相互的成長 … More / 組織におけるストレス / ヒューマン・サービス / ボジティブな感情 / 第3次産業(サービス業)就業者 / 新しい働き方 / 信頼 / 心理的 / 従業員の人的資源とパーソナリティ / 感情の枯渇 / 顧客サービス従業員 / 感情労働と規制タスク / 新しい働き方の提案 / 感情の枯渇の回避 / 職務満足 / ポジティブな感情 / 第三次産業(サービス業) 就業者 Less

Research Projects
(2 results)
Research Products
(37 results)

Positive emotions promoting organizational and employees' well-beingPrincipal Investigator
- Principal Investigator
  
  岡部倫子
- Project Period (FY)
  2024 – 2027
- Research Category
  
  Grant-in-Aid for Early-Career Scientists
- Review Section
  
  Basic Section 07080:Business administration-related
- Research Institution
  Chuogakuin University
International Comparison of Emotional Labor in Human ServicesPrincipal Investigator
- Principal Investigator
  
  Okabe Noriko
- Project Period (FY)
  2019 – 2022
- Research Category
  
  Grant-in-Aid for Early-Career Scientists
- Review Section
  
  Basic Section 07080:Business administration-related
- Research Institution
  Yokohama National University

All 2024 2022 2021 2020 2019

All Journal Article Presentation Book

[Book] Social and Occupational Ergonomics2024
- Author(s)
  Noriko Okabe
- Total Pages
  159
- Publisher
  Appled Human Factors and Ergonomics International
- ISBN
  9781964867281
- Data Source
  KAKENHI-PROJECT-24K16423
[Book] Advances in Physical, Social & Occupational Ergonomics2020
- Author(s)
  Noriko Okabe
- Total Pages
  578
- Publisher
  Springer
- ISBN
  9783030515485
- Data Source
  KAKENHI-PROJECT-19K13800
[Book] Advances in Social and Occupational Ergonomics2019
- Author(s)
  Richard Goossens, Atsuo Murata (Chapter Author_59 Noriko Okabe)
- Total Pages
  665
- Publisher
  Springer
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] Trust and Satisfaction in the Airline: Retention of skilled Employees During COVID-192024
- Author(s)
  Noriko Okabe
- Journal Title
  
  Social and Occupational Ergonomics
  
  Volume: 152 Pages: 122-131
- DOI
  10.54941/ahfe1005327
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-24K16423
[Journal Article] Customer Service Employees’ Adaptability Towards Environments2022
- Author(s)
  岡部倫子
- Journal Title
  
  AAOS Transactions
  
  Volume: 11 Issue: 1 Pages: 177-182
- DOI
  10.11207/aaostrans.11.1_177
- ISSN
  2758-2795
- Language
  Japanese
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] Interactions of Job Satisfaction with Personality Could Avoid Emotional Exhaustion among Customer Service Employees2022
- Author(s)
  Noriko Okabe
- Journal Title
  
  Cross-Cultural Decision Making
  
  Volume: 44 Pages: 59-67
- DOI
  10.54941/ahfe1001856
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] Mechanism of Improving Performance by Expressing Human Service Employees’ Positive Emotion2021
- Author(s)
  Okabe Noriko
- Journal Title
  
  Advances in Physical, Social & Occupational Ergonomics
  
  Volume: / Pages: 397-404
- DOI
  10.1007/978-3-030-80713-9_50
- ISBN
  9783030807122, 9783030807139
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] Cross-Cultural Comparison of Emotions in Organizations:2021
- Author(s)
  岡部倫子
- Journal Title
  
  Transactions of the Academic Association for Organizational Science
  
  Volume: 10 Issue: 1 Pages: 60-65
- DOI
  10.11207/taaos.10.1_60
- NAID
  130008077083
- ISSN
  2186-8530
- Language
  Japanese
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] 感情と社会的交換理論2020
- Author(s)
  岡部倫子
- Journal Title
  
  経営行動科学第23回年次大会発表原稿集
  
  Volume: - Pages: 20-26
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] Positive Emotions of Human Service Employees2020
- Author(s)
  Noriko Okabe
- Journal Title
  
  Advances in Intelligent Systems and Computing
  
  Volume: 1215 Pages: 544-551
- DOI
  10.1007/978-3-030-51549-2_72
- ISBN
  9783030515485, 9783030515492
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] 感情が心理的契約違反に与える影響2020
- Author(s)
  岡部倫子
- Journal Title
  
  日本心理学会第84回大会発表抄録集
  
  Volume: - Pages: 217-217
- NAID
  130008127320
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] ポジティブな感情と顧客ロイヤルティの関係2020
- Author(s)
  岡部倫子
- Journal Title
  
  Transaction of the Academic Association for Organizational Science
  
  Volume: 9 Pages: 178-183
- NAID
  130007891485
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] ポジティブな感情が従業員の職務満足へ与える影響2020
- Author(s)
  岡部倫子
- Journal Title
  
  人間工学 Supplement 号 56
  
  Volume: 56
- NAID
  130007888916
- Peer Reviewed / Open Access
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] サービス従業員の感情の枯渇とウェルビーイング2019
- Author(s)
  岡部倫子
- Journal Title
  
  産業・組織心理学会第35回大会発表論文集
  
  Volume: - Pages: 119-122
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] Employee Satisfaction, Task Performance, and Emotional Labor: An Empirical Examination2019
- Author(s)
  Noriko Okabe
- Journal Title
  
  Advances in Intelligent Systems and Computing 970, Advances in Social and Occupational Ergonomics
  
  Volume: - Pages: 587-597
- Peer Reviewed / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Journal Article] ポジティブな感情が組織へ与える影響2019
- Author(s)
  岡部倫子
- Journal Title
  
  経営行動科学学会第22回年次大会発表論文集
  
  Volume: - Pages: 331-336
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Trust and Satisfaction in the Airline: Retention of Skilled Employees During COVID-192024
- Author(s)
  Noriko Okabe
- Organizer
  Applied Human Factors Ergonomics International
- Invited / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-24K16423
[Presentation] Interactions of Job Satisfaction with Personality Could Avoid Emotional Exhaustion among Customer Service Employees2022
- Author(s)
  Noriko Okabe
- Organizer
  14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023)
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] 顧客サービス従業員の環境への適応性 - 顧客サービス従業員の職務満足度と感情の枯渇2022
- Author(s)
  岡部倫子
- Organizer
  組織学会
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] 組織における感情の異文化間比較 - サービス担当者の職務パフォーマンスと職務満足度 -2021
- Author(s)
  岡部倫子
- Organizer
  組織心理学会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] サービス就業者の意識調査　コロナ禍の米国におけるアンケート調査2021
- Author(s)
  岡部倫子
- Organizer
  日本心理学会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] 感情の枯渇を回避する要因: 職務満足とパーソナリティの相互作用2021
- Author(s)
  岡部倫子
- Organizer
  経営行動科学学会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Mechanism of improving performance by expressing human service employees' positive emotion2021
- Author(s)
  Noriko Okabe
- Organizer
  International Conference on Applied Human Factors and Ergonomics
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] ビッグ・ファイブパーソナリティと感情り枯渇の関係 - 米国における顧客サービス従業員の調査 -2021
- Author(s)
  岡部倫子
- Organizer
  産業・組織心理学会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] 感情が心理的契約違反に与える影響2020
- Author(s)
  岡部倫子
- Organizer
  日本心理学会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] 感情と社会的交換理論2020
- Author(s)
  岡部倫子
- Organizer
  経営行動科学
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] ポジティブな感情と顧客ロイヤルティの関係2020
- Author(s)
  岡部倫子
- Organizer
  組織学会
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] ポジティブな感情が従業員の職務満足へ与える影響2020
- Author(s)
  岡部倫子
- Organizer
  日本人間工学学会
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Positive Emotions of Human Service Employees2020
- Author(s)
  Noriko Okabe
- Organizer
  Advances in Human Factors and Ergonomics 2020
- Invited / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] ポジティブな感情が組織へ与える影響2019
- Author(s)
  岡部倫子
- Organizer
  経営行動科学学会第22回年次大会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] フライトアテンダントの感情労働が航空会社経営に与える影響: 役割コンフリクトに起因する企業対する信頼減少傾向の修復2019
- Author(s)
  岡部倫子
- Organizer
  日本心理学会第83回大会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] The Role of Customer Service Employees' Emotions in Airline2019
- Author(s)
  Noriko Okabe
- Organizer
  The 23rd World Conference of Air Transport Research Society (ATRS 2019)
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Employee Satisfaction, Task Performance, and Emotional Labor: An Empirical Examination2019
- Author(s)
  Noriko Okabe
- Organizer
  International Conference on Social and Occupational Ergonomics
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] サービス従業員の感情の枯渇とウェルビーイング2019
- Author(s)
  岡部倫子
- Organizer
  産業・組織心理学会第35回大会
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Benefits of Emotional Labor for Airlines2019
- Author(s)
  Noriko Okabe
- Organizer
  15th World Conference on Transport Research (WCTR 2019)
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Repair of Emotional Exhaustion and Performance by Emotion of Service Workers2019
- Author(s)
  Noriko Okabe
- Organizer
  International Convention of Psychological Science (icps 2019)
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800
[Presentation] Role Conflict Trust Repair of Flight Attendants2019
- Author(s)
  Noriko Okabe
- Organizer
  15th World Conference on Transport Research (WCTR 2019)
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-19K13800

OKABE Noriko 岡部 倫子

岡部 倫子 オカベ ノリコ

Okabe Noriko 岡部 倫子

Research Projects

Research Products

Positive emotions promoting organizational and employees' well-beingPrincipal Investigator

Principal Investigator

Project Period (FY)

Research Category

Review Section

Research Institution

International Comparison of Emotional Labor in Human ServicesPrincipal Investigator

Principal Investigator

Project Period (FY)

Research Category

Review Section

Research Institution

[Book] Social and Occupational Ergonomics2024

Author(s)

Total Pages

Publisher

ISBN

Data Source

[Book] Advances in Physical, Social & Occupational Ergonomics2020

Author(s)

Total Pages

Publisher

ISBN

Data Source

[Book] Advances in Social and Occupational Ergonomics2019

Author(s)

Total Pages

Publisher

Data Source

[Journal Article] Trust and Satisfaction in the Airline: Retention of skilled Employees During COVID-192024

Author(s)

Journal Title

DOI

Data Source

[Journal Article] Customer Service Employees’ Adaptability Towards Environments2022

Author(s)

Journal Title

DOI

ISSN

Language

Data Source

[Journal Article] Interactions of Job Satisfaction with Personality Could Avoid Emotional Exhaustion among Customer Service Employees2022

Author(s)

Journal Title

DOI

Data Source

[Journal Article] Mechanism of Improving Performance by Expressing Human Service Employees’ Positive Emotion2021

Author(s)

Journal Title

DOI

ISBN

Data Source

[Journal Article] Cross-Cultural Comparison of Emotions in Organizations:2021

Author(s)

Journal Title

DOI

NAID

ISSN

Language

Data Source

[Journal Article] 感情と社会的交換理論2020

Author(s)

Journal Title

Data Source

[Journal Article] Positive Emotions of Human Service Employees2020

Author(s)

Journal Title

DOI

ISBN

Data Source

[Journal Article] 感情が心理的契約違反に与える影響2020

Author(s)

Journal Title

NAID

Data Source

OKABE Noriko 岡部倫子

岡部倫子オカベノリコ

Okabe Noriko 岡部倫子

[Presentation] サービス就業者の意識調査　コロナ禍の米国におけるアンケート調査2021

[Presentation] ビッグ・ファイブパーソナリティと感情り枯渇の関係 - 米国における顧客サービス従業員の調査 -2021