Jang Juhyeok ＪＡＮＧＪＵＨＹＥＯＫ

… Alternative Names

JANG JUHYEOK ジャンジュヒョク

JANG Juhyeok JANG JUHYEOK

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Researcher Number	50801073
Other IDs
Affiliation (Current)	2026: 北海道大学, メディア・コミュニケーション研究院, 准教授
Affiliation (based on the past Project Information) *help	2024: 北海道大学, メディア・コミュニケーション研究院, 准教授 2020 – 2022: 北海道大学, メディア・コミュニケーション研究院, 准教授
Review Section/Research Field	Principal Investigator Basic Section 80020:Tourism studies-related
Keywords	Principal Investigator ホスピタリティ / 人工知能 / AI / チャットボット / サービスリカバリー / レスポンス / レピュテーション・マネジメント / Hotel Service / Service Quality / Covid-19 … More / Managerial Response / パンデミック / 宿泊レビュー / 知覚リスク Less

Research Projects
(2 results)
Research Products
(10 results)

Service Recovery Strategies Using AI Chatbots: Focus on the Hospitality IndustryPrincipal Investigator
- Principal Investigator
  
  JANG JUHYEOK
- Project Period (FY)
  2024 – 2027
- Research Category
  
  Grant-in-Aid for Scientific Research (C)
- Review Section
  
  Basic Section 80020:Tourism studies-related
- Research Institution
  Hokkaido University
A consideration of the theory and method of response management for online hotel reviewsPrincipal Investigator
- Principal Investigator
  
  JANG Juhyeok
- Project Period (FY)
  2020 – 2022
- Research Category
  
  Grant-in-Aid for Early-Career Scientists
- Review Section
  
  Basic Section 80020:Tourism studies-related
- Research Institution
  Hokkaido University

All 2025 2024 2023 2022

All Journal Article Presentation

[Journal Article] Impact of Hotel Service Quality on Revisit Intention During COVID-192023
- Author(s)
  Jang, Juhyeok
- Journal Title
  
  Japanese Management and International Studies
  
  Volume: 19
- Peer Reviewed
- Data Source
  KAKENHI-PROJECT-20K20075
[Journal Article] Exploring the Possibility of Short-Form Travel Videos for Cross-Border Promotion in Rural Tourism During the COVID-19 Pandemic: A Case Study of Ganzi Tibetan Autonomous Prefecture, China.2023
- Author(s)
  Zhu, Kaige., Li, Jiao., & Jang, Juhyeok
- Journal Title
  
  Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference
  
  Volume: 1 Pages: 128-141
- DOI
  10.1007/978-3-031-25752-0_14
- ISBN
  9783031257513, 9783031257520
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075
[Journal Article] Factors Influencing Users’ Content Sharing Intention in Travel-Related Consumer Generated Media.2023
- Author(s)
  Li, Jiao., Zhu, Kaige.,& Jang, Juhyeok
- Journal Title
  
  Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference
  
  Volume: 1 Pages: 113-117
- DOI
  10.1007/978-3-031-25752-0_13
- ISBN
  9783031257513, 9783031257520
- Peer Reviewed / Open Access / Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075
[Presentation] Building Trust in Travel: The Role of Source Availability and Information Recency in AI Chatbot Interactions2025
- Author(s)
  Juhyeok JANG
- Organizer
  ENTER25 e-Tourism Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-24K15506
[Presentation] Effectiveness of AI Chatbots in Service Recovery: An Empirical Study2024
- Author(s)
  Juhyeok JANG
- Organizer
  2024 Travel and Tourism Research Association Annual Chapter Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-24K15506
[Presentation] Factors Influencing Users’ Content Sharing Intention in Travel-Related Consumer Generated Media.2023
- Author(s)
  Li, Jiao., Zhu, Kaige.,& Jang, Juhyeok
- Organizer
  ENTER 2023 eTourism Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075
[Presentation] Exploring the Possibility of Short-Form Travel Videos for Cross-Border Promotion in Rural Tourism During the COVID-19 Pandemic: A Case Study of Ganzi Tibetan Autonomous Prefecture, China.2023
- Author(s)
  Zhu, Kaige., Li, Jiao., & Jang, Juhyeok
- Organizer
  ENTER 2023 eTourism Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075
[Presentation] A study of Airbnb Users' Repurchase Intentions and WOM Intentions During the COVID-19 Pandemic2022
- Author(s)
  Zhu, Kaige., Li, Jiao., & Jang, Juhyeok
- Organizer
  Travel and Tourism Research Association Asia-Pacific Chapter 9th Annual Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075
[Presentation] Research on travel information search and travel intention using SNS during Covid-192022
- Author(s)
  Li, Jiao., Zhu, Kaige.,& Jang, Juhyeok
- Organizer
  Travel and Tourism Research Association Asia-Pacific Chapter 9th Annual Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075
[Presentation] "Will You Travel Japan Again?" Factors Affecting Tourism Boycott in South Korea2022
- Author(s)
  Jang, Juhyeok
- Organizer
  Asia Pacific Tourism Association 2022 Annual Conference
- Int'l Joint Research
- Data Source
  KAKENHI-PROJECT-20K20075

Jang Juhyeok ＪＡＮＧ ＪＵＨＹＥＯＫ

JANG JUHYEOK ジャン ジュヒョク

JANG Juhyeok JANG JUHYEOK

Research Projects

Research Products

Service Recovery Strategies Using AI Chatbots: Focus on the Hospitality IndustryPrincipal Investigator

Principal Investigator

Project Period (FY)

Research Category

Review Section

Research Institution

A consideration of the theory and method of response management for online hotel reviewsPrincipal Investigator

Principal Investigator

Project Period (FY)

Research Category

Review Section

Research Institution

[Journal Article] Impact of Hotel Service Quality on Revisit Intention During COVID-192023

Author(s)

Journal Title

Data Source

[Journal Article] Exploring the Possibility of Short-Form Travel Videos for Cross-Border Promotion in Rural Tourism During the COVID-19 Pandemic: A Case Study of Ganzi Tibetan Autonomous Prefecture, China.2023

Author(s)

Journal Title

DOI

ISBN

Data Source

[Journal Article] Factors Influencing Users’ Content Sharing Intention in Travel-Related Consumer Generated Media.2023

Author(s)

Journal Title

DOI

ISBN

Data Source

[Presentation] Building Trust in Travel: The Role of Source Availability and Information Recency in AI Chatbot Interactions2025

Author(s)

Organizer

Data Source

[Presentation] Effectiveness of AI Chatbots in Service Recovery: An Empirical Study2024

Author(s)

Organizer

Data Source

[Presentation] Factors Influencing Users’ Content Sharing Intention in Travel-Related Consumer Generated Media.2023

Author(s)

Organizer

Data Source

[Presentation] Exploring the Possibility of Short-Form Travel Videos for Cross-Border Promotion in Rural Tourism During the COVID-19 Pandemic: A Case Study of Ganzi Tibetan Autonomous Prefecture, China.2023

Author(s)

Organizer

Data Source

[Presentation] A study of Airbnb Users' Repurchase Intentions and WOM Intentions During the COVID-19 Pandemic2022

Author(s)

Organizer

Data Source

[Presentation] Research on travel information search and travel intention using SNS during Covid-192022

Author(s)

Organizer

Data Source

[Presentation] "Will You Travel Japan Again?" Factors Affecting Tourism Boycott in South Korea2022

Author(s)

Organizer

Data Source

Jang Juhyeok ＪＡＮＧＪＵＨＹＥＯＫ

JANG JUHYEOK ジャンジュヒョク