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MINAMI CHIEKO  南 知惠子

ORCIDConnect your ORCID iD *help
… Alternative Names

MINAMI Chieko  南 知惠子

南 知恵子  ミナミ チエコ

HOFFMAN MINAMI Chieko  ホフマン 知惠子

ホフマン南 知惠子  ホフマンミナミ チエコ

南 知惠子  ミナミ チエコ

Less
Researcher Number 90254234
Other IDs
External Links
Affiliation (Current) 2020: 神戸大学, 経営学研究科, 教授
Affiliation (based on the past Project Information) *help 2004 – 2020: 神戸大学, 経営学研究科, 教授
2013: 神戸大学, 大学院経営学研究科, 教授
2011: 神戸大学, 大学院・経営学研究科, 教授
2008: 神戸大学, 大学院・経営学研究科, 教授
2006: 神戸大学, 大学院・経営学研究科, 教授 … More
2003: 神戸大学, 経営学研究科, 助教授
1999 – 2000: 横浜市立大学, 商学部, 助教授
1994 – 1995: 横浜市立大学, 商学部, 助教授 Less
Review Section/Research Field
Principal Investigator
Commerce / Commerce
Except Principal Investigator
Commerce / Accounting / Business administration / Management / Basic Section 07080:Business administration-related
Keywords
Principal Investigator
CRM / 流通 / マーケティング / 顧客関係管理 / IT / 情報システム / 小売 / 組織基盤 / 成長戦略 / リレーションシップ・マーケティング … More / relationship marketing / ITC / ソリューション / 情報通信 / サービス / クラウド・コンピューティング / リテール・ソリューション / GIS / IS / 営業改革 / アウトソーシング / システマ・インテグレーション / 顧客関係マネジメント / プロジェクト・マメジメント / 経営組織 / 国際経営 / IT / ICT / 婚姻儀礼 / 贈答行動 / 家族関係 / 消費 / 互酬 / 社会規範 / ブライダル市場 / Wedding Rituals / Gift-Giving Behavior / Family Relationships / Consumption / Reciprocity / Social Norms / Bridal Market / 組織型営業 / 営業戦略 / 医薬品マーケティング / 知識創造 / データマイニング / team selling / sales strategy / knowledge creation / data mining / pharmaceutical marketing / 小売業 / 組織学習 / 英国 / リレーションシップ / retail firms / I T / customer relationship management / organizational learning / UK / 組織 / 情報通信技術 / 小売企業 / 知識管理 / 人事 / 企業間関係 / 管理様式 / 商学 … More
Except Principal Investigator
プロセス革新 / 小売業 / サービタイゼーション / 顧客関係管理 / 関係性 / 仕入活動 / マーチャンダイジング / ICT / サービス・イノベーション / サービス / 企業間関係 / マーケティング / 経営学 / 商学 / 情報システム / 内部組織 / 情報化 / サプライチェーン / 製造業のサービス化 / 情報通信技術 / サービスイノベーション / 営業活動 / 競争優位 / 情報技術 / 技術革新 / サービス・マーケティング / 日本版顧客満足度指数(JCSI) / 顧客満足 / ロイヤルティ / スイッチング・バリア / サービス・ドミナント・ロジック / 価値共創 / リテール・マーケティング / 日本版顧客満足度指(JCSI) / 部門間連携 / 小売企業 / サービスリエンジニアリング / サービスABCD / サービタイザーション / サービス・リエンジニアリング / サービスプレミアムの事前作りこみ / ツーリズム管理会計 / サービスコンテンツの作りこみ / サービサイジング / リテール・ソリューション / サービス開発 / ソリューション / 組織構造 / 関係管理 / PB / 流通 / プロセス革命 / 産学連携 / 文理融合 / ICT / サービス・オペレーションズ / オペレーションズ・マネジメント / インターネット / コミュニケーション / ネット・コミュニティ / ビジネスモデル / 快楽消費 / コミュニティ / IT / ビジネス・プラットフォーム / ナレッジ・マネジメント / 競争構造 / Internet / Communication / Net-community / Business model / Hedonic Consumption / マーケティング資源 / グローバル・マーケティング / 国際移転 / 競争力基盤 / 顧客関係資源 / 関係管理の仕組み / 経営コントロール / ネットワーク / イノベーション管理 / ブランド価値 / 競争と協調 / 現地化戦略 / ブランドマネジメント / 家族従業 / 国際比較分析 / 関係的資源 / 複線型開発 / ブランド / 営業改革 / 顧客関係 / 関係性管理 / チャネル資産 / 行動ベース管理 / グローバル競争 / marketing-resources / market position / market entry / global network / organizational-resources / 組織 / 流通システム / 組織改革 / オペレーションズマネジメント / サービスマーケティング / 製造業 Less
  • Research Projects

    (17 results)
  • Research Products

    (373 results)
  • Co-Researchers

    (35 People)
  •  The study on the relationships between "service-capabilities" in a firm and the business performance in servitizationOngoing

    • Principal Investigator
      西岡 健一
    • Project Period (FY)
      2018 – 2021
    • Research Category
      Grant-in-Aid for Scientific Research (C)
    • Review Section
      Basic Section 07080:Business administration-related
    • Research Institution
      Kansai University
  •  小売企業の仕入活動におけるプロセス革新の組織的条件に関する研究Ongoing

    • Principal Investigator
      高嶋 克義
    • Project Period (FY)
      2017 – 2020
    • Research Category
      Grant-in-Aid for Scientific Research (B)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  小売企業の成長戦略を支える組織基盤構築の促進要因と成果に関する研究Principal InvestigatorOngoing

    • Principal Investigator
      南 知惠子
    • Project Period (FY)
      2016 – 2019
    • Research Category
      Grant-in-Aid for Scientific Research (A)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  The study on Determinants of ICT-enabled service development in service process innovation and servitization

    • Principal Investigator
      Nishioka Kenichi
    • Project Period (FY)
      2014 – 2017
    • Research Category
      Grant-in-Aid for Scientific Research (C)
    • Research Field
      Management
    • Research Institution
      Kansai University
  •  Merchandising process innovation and relationship management in retailing

    • Principal Investigator
      TAKASHIMA Katsuyoshi
    • Project Period (FY)
      2013 – 2016
    • Research Category
      Grant-in-Aid for Scientific Research (B)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  Research on rapid retail growth and the organizational processPrincipal Investigator

    • Principal Investigator
      Chieko Minami
    • Project Period (FY)
      2012 – 2015
    • Research Category
      Grant-in-Aid for Scientific Research (A)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  An Interdiscipnary Research on Eravorating Service Contents and Its Economical Effects

    • Principal Investigator
      ITO Yoshihiro
    • Project Period (FY)
      2011 – 2013
    • Research Category
      Grant-in-Aid for Scientific Research (A)
    • Research Field
      Accounting
    • Research Institution
      Waseda University
  •  The study on how ICT affect a process of serivce developement in BtoB setting

    • Principal Investigator
      KENICHI Nishioka
    • Project Period (FY)
      2011 – 2013
    • Research Category
      Grant-in-Aid for Scientific Research (C)
    • Research Field
      Business administration
    • Research Institution
      Kansai University
  •  Study on Merchandising Process Innovation in Retailing

    • Principal Investigator
      TAKASHIMA Katsuyoshi
    • Project Period (FY)
      2010 – 2012
    • Research Category
      Grant-in-Aid for Scientific Research (B)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  Theoretical Development and Applied Research on Service Marketing based on Japanese Customer Satisfaction Index

    • Principal Investigator
      OGAWA Kosuke
    • Project Period (FY)
      2009 – 2011
    • Research Category
      Grant-in-Aid for Scientific Research (B)
    • Research Field
      Commerce
    • Research Institution
      Hosei University
  •  The Effects of Inter-Relationships in Solution OfferingsPrincipal Investigator

    • Principal Investigator
      MINAMI Chieko
    • Project Period (FY)
      2009 – 2011
    • Research Category
      Grant-in-Aid for Scientific Research (C)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  A Study on Sources of Competitive Advantage Based on Sales Process Innovation

    • Principal Investigator
      TAKASHIMA Katsuyoshi
    • Project Period (FY)
      2006 – 2008
    • Research Category
      Grant-in-Aid for Scientific Research (B)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  Research on CRM strategy and organizational learning in retail firmsPrincipal Investigator

    • Principal Investigator
      MINAMI Chieko
    • Project Period (FY)
      2006 – 2007
    • Research Category
      Grant-in-Aid for Scientific Research (C)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  Study on the Marketing-Resource Based Competition Between the Firms with Global Network

    • Principal Investigator
      HUANG Lin
    • Project Period (FY)
      2004 – 2006
    • Research Category
      Grant-in-Aid for Scientific Research (A)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  The Research on the Strategic Development of Community and Communication through Internet

    • Principal Investigator
      ISHII Junzo
    • Project Period (FY)
      2003 – 2005
    • Research Category
      Grant-in-Aid for Scientific Research (A)
    • Research Field
      Commerce
    • Research Institution
      Kobe University
  •  Organizational Sales Strategies in B to B MarketingPrincipal Investigator

    • Principal Investigator
      MINAMI Chieko
    • Project Period (FY)
      1999 – 2000
    • Research Category
      Grant-in-Aid for Scientific Research (C)
    • Research Field
      Commerce
    • Research Institution
      Yokohama City University
  •  Gift Decisions and Family Influence in Wedding RitualsPrincipal Investigator

    • Principal Investigator
      HOFFMAN MINAMI Chieko
    • Project Period (FY)
      1994 – 1995
    • Research Category
      Grant-in-Aid for General Scientific Research (C)
    • Research Field
      Commerce
    • Research Institution
      Yokohama City University

All 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 Other

All Journal Article Presentation Book

  • [Book] 「製造業のサービス化」戦略2017

    • Author(s)
      西岡 健一、南 知惠子
    • Total Pages
      208
    • Publisher
      中央経済社
    • ISBN
      9784502241413
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Book] 「製造業のサービス化」戦略2017

    • Author(s)
      西岡 健一、南 知惠子
    • Total Pages
      208
    • Publisher
      中央経済社
    • ISBN
      9784502241413
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Book] 「製造業のサービス化」戦略2017

    • Author(s)
      西岡 健一、南 知惠子
    • Total Pages
      208
    • Publisher
      中央経済社
    • ISBN
      9784502241413
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Book] サービス・イノベーション:価値共創と新技術導入2014

    • Author(s)
      南知惠子 西岡健一
    • Total Pages
      344
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Book] サービス・イノベーション -価値共創と新技術導入-2014

    • Author(s)
      南知惠子(西岡健一との共著)
    • Total Pages
      325
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Book] サービス・イノベーション:新技術導入と価値共創2014

    • Author(s)
      南知惠子 西岡健一
    • Total Pages
      320
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Book] サービス・イノベーション -価値共創と新技術導入-2014

    • Author(s)
      南知惠子(西岡健一との共著)
    • Total Pages
      344
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Book] サービス・イノベーションIKEA Japanの事例(「内閣府経済社会総合研究所国際共同研究製造業研究会サービス・イノベーション政策に関する国際共同研究」報告書)2011

    • Author(s)
      南知惠子、森村文一
    • Total Pages
      4
    • Publisher
      内閣府(PDF)
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Book] マーケティング New Liberal Arts Series2010

    • Author(s)
      南 知惠子(池尾恭一・青木幸弘・井上哲浩との共著)
    • Total Pages
      674
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Book] マーケティングNew Liberal Arts Series2010

    • Author(s)
      南知惠子(池尾恭一・青木幸弘・井上哲浩との共著)
    • Total Pages
      674
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Book] マーケティングNew Liberal Arts Series2010

    • Author(s)
      南知恵子
    • Total Pages
      692
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Book] マーケティングNew Liberal Arts Series2010

    • Author(s)
      南知恵子(池尾恭一・青木幸弘・井上哲浩との共著)
    • Total Pages
      534
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Book] マーケティングNew Liberal Arts Series2010

    • Author(s)
      南知惠子(池尾恭一・青木幸弘・井上哲浩との共著)
    • Total Pages
      674
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Book] 顧客リレーションシップ戦略2006

    • Author(s)
      南 知恵子
    • Total Pages
      208
    • Publisher
      有斐閣
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Book] 顧客リレーションシップ戦略2006

    • Author(s)
      南 知惠子
    • Total Pages
      208
    • Publisher
      有斐閣
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Book] 生産財マーケティング2006

    • Author(s)
      高嶋克義, 南知惠子
    • Total Pages
      204
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Book] 顧客リレーションシップ戦略2006

    • Author(s)
      南 知惠子
    • Total Pages
      208
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Book] 顧客リレーションシップ戦略2006

    • Author(s)
      南知恵子
    • Total Pages
      208
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Book] 生産財マーケティング2006

    • Author(s)
      高嶋克義・南知恵子
    • Total Pages
      204
    • Publisher
      有斐閣
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Book] リレーションシップ・マーケティング-企業間における関係管理と資源移転-2005

    • Author(s)
      南 知恵子
    • Total Pages
      156
    • Publisher
      千倉書房
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Book] リレーションシップ・マーケティング2005

    • Author(s)
      南 知恵子
    • Total Pages
      230
    • Publisher
      千倉書房
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Book] Relationship Marketing : Inter-firm Resource Transfer and Relationship Management2005

    • Author(s)
      Chieko Minami
    • Total Pages
      156
    • Publisher
      Chikurasyobo
    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Book] リレーションシップ・マーケティング-企業間における関係管理と資源移転-2005

    • Author(s)
      南 知惠子
    • Total Pages
      156
    • Publisher
      千倉書房
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Book] リレーションシップ・マーケティング2005

    • Author(s)
      南 知惠子
    • Total Pages
      230
    • Publisher
      千倉書房
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Book] Strategy of Distribution and Sales : Information Driven Relationship Management2004

    • Author(s)
      Chieko Minami
    • Total Pages
      294
    • Publisher
      Yuhikaku
    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Book] 現代のマーケティング戦略 第3巻 流通・営業戦略 : 情報駆動型リレーションシップ・マネジメント2004

    • Author(s)
      南 知惠子(小林哲との共編著)
    • Total Pages
      294
    • Publisher
      有斐閣
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Journal Article] The effect of cross-channel integration on cost efficiency2019

    • Author(s)
      Takumi Tgashira, Chieko Minami
    • Journal Title

      Journal of Interactive Marketing

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] The effect of cross-channel integration on cost efficiency2019

    • Author(s)
      Takumi Tgashira, Chieko Minami
    • Journal Title

      Journal of Interactive Marketing

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] Characteristics of Smart Interactive Services and Determinants of Adoption Intentions2018

    • Author(s)
      Minami, C and K.Nishioka
    • Journal Title

      Proceedings of 5th International Conference of Serviceology

      Volume: Proceeding

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Journal Article] Editorial comments, “Evolution of Marketing Channels in Japan”, Special Issue2018

    • Author(s)
      Chieko Minami
    • Journal Title

      Journal of Marketing Channels,

      Volume: Vol.25, No.2-3

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] Technological Challenges and Services Orientation in SSCs in Servitization2018

    • Author(s)
      Ryota Suga, Chieko Minami, Kenichi Nishioka
    • Journal Title

      International Conference of Serviceology 2018 Proceedings

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] Social influence on innovation resistance in internet banking services.2018

    • Author(s)
      Makoto Matsuo, Chieko Minami, Takuya Matsuyama
    • Journal Title

      Journal of Retailing and Consumer Services

      Volume: 45

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] Influence of Insecurity on WTP in the Adoption of Freemium Applications2018

    • Author(s)
      Keisuke Onishi, Chieko Minami
    • Journal Title

      International Conference of Serviceology 2018 Proceedings

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] Social influence on innovation resistance in internet banking services.2018

    • Author(s)
      Makoto Matsuo, Chieko Minami, Takuya Matsuyama
    • Journal Title

      Journal of Retailing and Consumer Services

      Volume: 45 Pages: 42-51

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] Identifying new generational cohorts based on touchpoint exposure:an empirical analysis across Italy and Japan2018

    • Author(s)
      Marco Ieva, Chieko Minami , Cristina Ziliani
    • Journal Title

      2018, World Marketing Congress of the Academy of Marketing Science Proceedings

      Volume: -

    • Peer Reviewed / Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] Technological Challenges and Services Orientation in SSCs in Servitization2018

    • Author(s)
      R.Suga, C.Minami and K.Nishioka
    • Journal Title

      Short paper of ICSSI2018 & ICServ2018

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18K01822
  • [Journal Article] Identifying new generational cohorts based on touchpoint exposure:an empirical analysis across Italy and Japan2018

    • Author(s)
      Marco Ieva, Chieko Minami , Cristina Ziliani
    • Journal Title

      2018, World Marketing Congress of the Academy of Marketing Science Proceedings

      Volume: -

    • Peer Reviewed / Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] Influence of Insecurity on WTP in the Adoption of Freemium Applications2018

    • Author(s)
      Keisuke Onishi, Chieko Minami
    • Journal Title

      International Conference of Serviceology 2018 Proceedings

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] Technological Challenges and Services Orientation in SSCs in Servitization2018

    • Author(s)
      Ryota Suga, Chieko Minami, Kenichi Nishioka
    • Journal Title

      International Conference of Serviceology 2018 Proceedings

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] Editorial comments, “Evolution of Marketing Channels in Japan”, Special Issue2018

    • Author(s)
      Chieko Minami
    • Journal Title

      Journal of Marketing Channels,

      Volume: Vol.25, No.2-3

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] Perceived Characteristics of Smart Interactive Services and Determinants of Adoption Intentions2017

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      Proceedings of 5th International Conference of Serviceology, University of Vienna

      Volume: なし

    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Journal Article] イノベーションにおけるマーケティング論2017

    • Author(s)
      南 知惠子
    • Journal Title

      応用物理

      Volume: 86-1 Pages: 101-103

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] イノベーションにおけるマーケティング論2017

    • Author(s)
      南 知惠子
    • Journal Title

      応用物理

      Volume: 86-1 Pages: 101-103

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] Perceived Characteristics of Smart Interactive Services and Determinants of Adoption Intentions2017

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      Proceedings of 5th International Conference of Serviceology, University of Vienna

      Volume: なし

    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] 消費者はいかにして先端技術を受け入れるか2016

    • Author(s)
      南知惠子
    • Journal Title

      流通情報

      Volume: 47-6 Pages: 2-3

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Customer Acceptance of Information Technology, Participation Behavior, and Intention to Adopt Technology-based Services2016

    • Author(s)
      Fumikazu Morimura, Chieko Minami
    • Journal Title

      Proceedings of 23rd EurOMA Conference

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] 外食産業におけるサービス・モジュール化による新たなサービス創出2016

    • Author(s)
      粘 逸彦、南 知恵子、西岡 健一
    • Journal Title

      日本フードサービス学会年報

      Volume: 21

    • NAID

      40021018044

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] The catalyst driving service platform evolution2016

    • Author(s)
      Yiyen Nien, Kenichi Nishioka, Chieko Minami
    • Journal Title

      The proceedings of 23th International Annual EurOMA Conference, 10 pages on USB.

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Cost Efficiency of Multiple Store Retailers: A Comparison of Purchasing and Store Operation Costs2016

    • Author(s)
      Takumi Tagashira, Chieko Minami
    • Journal Title

      Celebrating America’s Pastimes Baseball , Hot Dogs , Apple Pie and Marketing? Proceedings of the 2015 Academy of Marketing Science (AMS) Annual Conference US, New York: Springer

      Volume: なし Pages: 507-523

    • DOI

      10.1007/978-3-319-26647-3_104

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050, KAKENHI-PROJECT-25285132
  • [Journal Article] ICT’s Integration Effects on the Relationship Benefits and Business Process in Industrial Markets2016

    • Author(s)
      Fumikazu Morimura, Chieko Minami and Kenichi Nishioka
    • Journal Title

      Proceedings of the 2015 Academy of Marketing Science (AMS) Annual Conference

      Volume: - Pages: 573-579

    • DOI

      10.1007/978-3-319-26647-3_115

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Journal Article] The effects of online and offline information sources on multiple store patronage2016

    • Author(s)
      Takumi Tagashira, Chieko Minami
    • Journal Title

      Australasian Journal of Marketing

      Volume: 24-2

    • DOI

      10.1016/j.ausmj.2016.02.007

    • NAID

      120005980748

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050, KAKENHI-PROJECT-25285132
  • [Journal Article] ICT's integration effects on the relationship benefits and business process in industrial markets2016

    • Author(s)
      Fumikazu Morimura, Chieko Minami, Kenichi Nishioka
    • Journal Title

      Celebrating America’s Pastimes: Baseball , Hot Dogs , Apple Pie and Marketing? Proceedings of the 2015 Academy of Marketing Science (AMS) Annual Conference, New York: Springer

      Volume: なし Pages: 573-580

    • DOI

      10.1007/978-3-319-26647-3

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050, KAKENHI-PROJECT-25285132
  • [Journal Article] 新技術適用のテーラーメイド・サービスに対するユーザーの受容2016

    • Author(s)
      南知惠子、森村文一、田頭拓己
    • Journal Title

      マーケティング・ジャーナル

      Volume: 139 Pages: 1-21

    • NAID

      40020719042

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] サービス・プロセス・マネジメントの概念研究2016

    • Author(s)
      粘逸彦、南知惠子
    • Journal Title

      国民経済雑誌

      Volume: 213-3 Pages: 61-77

    • NAID

      110010016235

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Determinants of ICT enabled service development2016

    • Author(s)
      Chieko Minami , Kenichi Nishioka,
    • Journal Title

      The proceedings of 23th International Annual EurOMA Conference, 8 pages on USB.

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Determinants of ICT enabled service development2016

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The proceedings of 23th International Annual EurOMA Conference, 8 pages on USB

      Volume: ー

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] 外食産業におけるサービス・モジュール化による新たなサービス創出2016

    • Author(s)
      粘 逸彦、南 知恵子、西岡 健一
    • Journal Title

      日本フードサービス学会年報

      Volume: 21

    • NAID

      40021018044

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Customer Acceptance of Information Technology, Participation Behavior, and Intention to Adopt Technology-based Services2016

    • Author(s)
      Fumikazu Morimura, Chieko Minami,
    • Journal Title

      Proceedings of 23rd EurOMA Conference, Trondheim ,Norway

      Volume: ー

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] サービス・プロセス・マネジメントの概念研究2016

    • Author(s)
      粘逸彦、南知惠子
    • Journal Title

      国民経済雑誌

      Volume: 213-3 Pages: 61-77

    • NAID

      110010016235

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] 新技術適用のテーラーメイド・サービスに対するユーザーの受容2016

    • Author(s)
      南知惠子、森村文一、田頭拓己
    • Journal Title

      マーケティング・ジャーナル

      Volume: 139 Pages: 1-21

    • NAID

      40020719042

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] 消費者はいかにして先端技術を受け入れるか2016

    • Author(s)
      南知惠子
    • Journal Title

      流通情報

      Volume: 47-6 Pages: 2-3

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] The catalyst driving service platform evolution2016

    • Author(s)
      Yiyen Nien, Kenichi Nishioka, Chieko Minami
    • Journal Title

      The proceedings of 23th International Annual EurOMA Conference, 10 pages on USB.

      Volume: ー

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Journal Article] 外食産業におけるサービス・モジュール化による新たなサービス創出2016

    • Author(s)
      粘逸彦、南知恵子、西岡健一
    • Journal Title

      日本フードサービス学会年報

      Volume: 21

    • NAID

      40021018044

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Journal Article] 小売業における顧客関係管理の革新2015

    • Author(s)
      南知惠子
    • Journal Title

      『国民経済雑誌

      Volume: 212-1 Pages: 1-16

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] ICT enabling service innovation2015

    • Author(s)
      Chiako Minami, Kenichi Nishioka
    • Journal Title

      The Proceedings of 21st EurOMA Conference, Palermo, Italy

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] カンペールにおけるグローバルブランドの市場展開―製造小売による小売国際化と市場対応戦略―2015

    • Author(s)
      西岡健一、南知惠子
    • Journal Title

      マーケティングジャーナル

      Volume: 135 Pages: 145-160

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] 株式会社レックの「小さな結婚式」 サービス・サプライチェーンと市場創造のイノベーション2015

    • Author(s)
      西岡健一、粘逸彦、南知恵子
    • Journal Title

      マーケティングジャーナル

      Volume: 137 Pages: 122-145

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] 株式会社レックの「小さな結婚式」 サービス・サプライチェーンと市場創造のイノベーション2015

    • Author(s)
      西岡健一 粘逸彦 南知恵子
    • Journal Title

      マーケティングジャーナル

      Volume: 137 Pages: 122-145

    • Open Access
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Journal Article] 株式会社レックの小さな結婚式 - サービス・サプライチェーンと市場創造のイノベーション2015

    • Author(s)
      粘逸彦、西岡健一、南知惠子
    • Journal Title

      マーケティング・ジャーナル

      Volume: 137 Pages: 122-145

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] What enables servitization? Technological dimension and customer approach2015

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      Proceedings of 22nd EurOMA Conference, Neuchatel, Switzerland

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] SNS利用とマーケティングの進化2015

    • Author(s)
      南知惠子
    • Journal Title

      季刊ビジネスインサイト

      Volume: 90 Pages: 4-8

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] 小売業における顧客関係管理の革新2015

    • Author(s)
      南知惠子
    • Journal Title

      国民経済雑誌

      Volume: 212-1 Pages: 1-15

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] What enables servitization? Technological dimension and customer approach2015

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      Proceedings of 22nd EurOMA Conference, Neuchatel, Switzerland

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] カンペールにおけるグローバルブランドの市場展開2015

    • Author(s)
      西岡健一 南知惠子
    • Journal Title

      マーケティングジャーナル

      Volume: 135 Pages: 145-160

    • Open Access
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Journal Article] SNS利用とマーケティングの進化2015

    • Author(s)
      南知惠子
    • Journal Title

      季刊ビジネスインサイト

      Volume: 90 Pages: 4-8

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] カンペールにおけるグローバルブランドの市場展開―製造小売による小売国際化と市場対応戦略―2015

    • Author(s)
      西岡健一、南知惠子
    • Journal Title

      マーケティングジャーナル

      Volume: 135 Pages: 145-160

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Waiting in checkout lines: how self-checkout systems affect customers’ perceptions of waiting and satisfaction2014

    • Author(s)
      Chiako Minami, Kenichi Nishioka, Fumikazu Morimura
    • Journal Title

      2014 Global Marketing Conference at Singapore Proceedings

      Volume: - Pages: 2106-2116

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] マーケティング戦略にマネジャーの準拠枠は影響するか? -アラブ諸国のマーケティング活動の多様性と価値観―2014

    • Author(s)
      南知惠子、アッラーム・アブ・ファルハ
    • Journal Title

      マーケティングジャーナル

      Volume: 133 Pages: 91-108

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] ICT enabling service innovation2014

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The Proceedings of 21st EurOMA Conference, Palermo, Italy

      Volume: -

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] マネジャーの準拠枠と戦略がマーケティング活動に与える影響―アラブ圏のマーケティング戦略の事例分析-2014

    • Author(s)
      アッラーム・アブ・ファルハ 南知恵子
    • Journal Title

      国民経済雑誌

      Volume: 209-3 Pages: 27-45

    • NAID

      110009751648

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] ICT enabling service innovation2014

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The proceedings of 21th International Annual EurOMA Conference

      Volume: on USB

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Journal Article] マーケティング戦略にマネジャーの準拠枠は影響するか? -アラブ諸国のマーケティング活動の多様性と価値観―2014

    • Author(s)
      南知惠子、アッラーム・アブ・ファルハ
    • Journal Title

      マーケティングジャーナル

      Volume: 133 Pages: 91-108

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] マネジャーの準拠枠と戦略がマーケティング活動に与える影響―アラブ圏のマーケティング戦略の事例分析-2014

    • Author(s)
      アッラーム・アブ・ファルハ、南知恵子
    • Journal Title

      国民経済雑誌

      Volume: 209-3 Pages: 27-45

    • NAID

      110009751648

    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Waiting in checkout lines: how self-checkout systems affect customers’ perceptions of waiting and satisfaction2014

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Fumikazu Morimura
    • Journal Title

      2014 Global Marketing Conference at Singapore Proceedings

      Volume: - Pages: 2106-2116

    • Peer Reviewed / Open Access
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] マネジャーの準拠枠と戦略がマーケティング活動に与える影響―アラブ圏のマーケティング戦略の事例分析2013

    • Author(s)
      南知惠子、アッラーム・アブ・ファルハ
    • Journal Title

      国民経済雑誌

      Volume: 209 Pages: 27-45

    • NAID

      110009751648

    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] Servitization and Customer Value: The Case of a Japanese Air-Conditioning Company2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The Proceedings of The 20th EurOMA (European Operations Management Association) annual conference

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Fumikazu Morimura,Kenichi Nishioka and Chieko Minami
    • Journal Title

      The Proceedings of the Academy of Marketing Science 16th Biennial World Marketing Congress

      Volume: Volume XVI,

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Market Responsiveness and Market Driving Approach through Retailing2013

    • Author(s)
      Minami, Chieko, Kenichi Nishioka
    • Journal Title

      The proceedings of 17th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD)

      Volume: on USB

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Market responsiveness and market-driving approach through retailing2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The Proceedings of the 17th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD)

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Servitization and customer value: Case Study of a Japanese air conditioning company2013

    • Author(s)
      Minami, Chieko, Kenichi Nishioka
    • Journal Title

      The proceedings of 20th International Annual EurOMA Conference

      Volume: on USB

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Morimura, Fumikazu, Chieko Minami and Kenichi Nishioka
    • Journal Title

      The Proceedings of the Academy of Marketing Science 16th Biennial World Marketing Congress

      Volume: XVI Pages: 605-608

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Fumikazu Morimura, Kenichi Nishioka, and Chieko Minami
    • Journal Title

      The Proceedings of the Academy of Marketing Science 16th Biennial World Marketing Congress

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Market responsiveness and market-driving approach through retailing2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The Proceedings of the 17th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD)

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Waiting for Checkout : Toward an Understanding of Customers'Perceptions2013

    • Author(s)
      Morimura, Fumikazu, Kenichi Nishioka and Chieko Minami
    • Journal Title

      The Proceedings of the Academy of Marketing Science 16th Biennial World Marketing Congress

      Volume: XVI Pages: 605-608

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Servitization and Customer Value: The Case of a Japanese Air-Conditioning Company2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The Proceedings of The 20th EurOMA (European Operations Management Association) annual conference University College Dublin

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Journal Article] Market Responsiveness and Market Driving Approach through Retailing2013

    • Author(s)
      Minami, Chieko and Kenichi Nishioka
    • Journal Title

      The proceedings of 17th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD)

      Volume: (on USB)

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Minami, C., Morimura, F. and Nishioka, K.
    • Journal Title

      The Proceedings of the Academy of Marketing Science 16th Biennial World Marketing Congress,

      Volume: 16 Pages: 605-608

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] Servitization and customer value : Case Study of a Japanese air conditioning company2013

    • Author(s)
      Minami, Chieko and Kenichi Nishioka
    • Journal Title

      The proceedings of 20th International Annual EurOMA Conference

      Volume: (on USB)

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Technology mediated service operations improvement: Using IT to improve queuing performance in Beisia superstores, Japan2012

    • Author(s)
      Janet Godsel, Mark Johnson, Chieko Minami and Kenichi Nishioka
    • Journal Title

      The proceedings of 19th International Annual EurOMA Conference

      Volume: on USB

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] サービスマーケティングにおける『価値共創』とリサーチ2012

    • Author(s)
      南知惠子
    • Journal Title

      マーケティング・リサーチャー

      Volume: 118巻 Pages: 10-15

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] BtoBマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子 西岡健一 坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 205号4巻 Pages: 10-22

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] Information transparency in SME network relationships: Evidence from a Japanese hosiery firm2012

    • Author(s)
      Minami, Chieko, Kenichi Nishioka and John Dawson
    • Journal Title

      International Journal of Logistics: Research and Applications

      Volume: Volume 15, Issue 6 Pages: 405-423

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Market-driven and market-driving adjustment through marketing: Towards developing typology of supply chain networks2012

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The proceedings of 5th European Forum on Market Driven Supply Chains

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] B to Bマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知恵子, 西岡健一, 坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 205巻4号(印刷中)(掲載確定)

    • NAID

      110009005114

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Chieko Minami
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: 3 Pages: 74-90

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] Technology mediated service operations improvement: Using IT to improve queuing performance in Beisia superstores, Japan2012

    • Author(s)
      Janet Godsel, Mark Johnson, Chieko Minami and Kenichi Nishioka
    • Journal Title

      The proceedings of 19th International Annual EurOMA Conference

      Volume: なし

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] B to B マーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子、西岡健一、坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 第205号,第4号

    • NAID

      110009005114

    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Minami, Chieko・Nishioka, Kenichi
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: Vol.3, No.1 Pages: 74-90

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Chieko Minamiand Kenichi Nishioka
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: 3-1 Pages: 74-90

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] Information Transparency in SME network relationships: Evidence from a Japanese Hosiery Firm2012

    • Author(s)
      Minami,Chieko
    • Journal Title

      International Journal of Logistics Research and Application

      Volume: Vol. 15,.No.6 Pages: 405-423

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] サービス品質と顧客満足2012

    • Author(s)
      南知惠子
    • Journal Title

      流通研究

      Volume: 14巻特別号 Pages: 1-15

    • NAID

      130003387213

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] サービスマーケティングにおける『価値共創』とリサーチ2012

    • Author(s)
      南知惠子
    • Journal Title

      マーケティング・リサーチャー

      Volume: 118 Pages: 10-15

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: Vol.3,No.1(印刷中)(掲載確定)

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] Information transparenc y in SME network relationships : Evidenc e from a Japanese hosiery firm2012

    • Author(s)
      Minami, Chieko , Kenichi Nishioka, John Dawson
    • Journal Title

      Internat ional Journal of Logistics : Research and Applications

      Volume: Volume 15 Issue 6 Pages: 405-423

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] B to B マーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子、西岡健一、坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 205-4 Pages: 11-22

    • NAID

      110009005114

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] サービスマーケティングにおける『価値共創』とリサーチ2012

    • Author(s)
      南知惠子
    • Journal Title

      マーケティング・リサーチャー

      Volume: 第118号 Pages: 10-15

    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] Information Transparency in SME network relationships: Evidence from a Japanese Hosiery Firm2012

    • Author(s)
      Chieko Minami, Kenichi Nishioka and John Dawson
    • Journal Title

      International Journal of Logistics Research and Application

      Volume: 15-6 Pages: 405-423

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] B to Bマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子・西岡健一・坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 205巻4号 Pages: 11-22

    • NAID

      110009005114

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] Market-driven and market-driving adjustment through marketing: Towards developing typology of supply chain networks2012

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The proceedings of 5th European Forum on Market Driven Supply Chains

      Volume: on USB

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] サービス品質と顧客満足2012

    • Author(s)
      南知惠子
    • Journal Title

      流通研究

      Volume: 14特別号 Pages: 1-15

    • NAID

      130003387213

    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: 3-1 Pages: 74-90

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Information transparency in SME network relationships: Evidence from a Japanese hosiery firm2012

    • Author(s)
      Chieko Minami, Kenichi Nishioka and John Dawson
    • Journal Title

      International Journal of Logistics: Research and Applications

      Volume: 15-6 Pages: 405-423

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Journal Article] Market-driven and market-driving adjustment through marketing : Towards developing typology of supply chain networks2012

    • Author(s)
      Minami, Chieko and Kenichi Nishioka
    • Journal Title

      The proceedings of 5th European Forum on Market Driven Supply Chains

      Volume: (on USB)

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] B to Bマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子、西岡健一,坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 第205号,第4号 Pages: 11-12

    • NAID

      110009005114

    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: Vol.3, No.1(印刷中)

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] サービス品質と顧客満足2012

    • Author(s)
      南知惠子
    • Journal Title

      流通研究

      Volume: 14巻 Pages: 1-15

    • NAID

      130003387213

    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] Technology mediated service operations improvement : Using IT to improve queuing performance in Beisia superstores, Japan2012

    • Author(s)
      Godsell,J, Johnson, M. ,Minami,C, and Nishioka, K
    • Journal Title

      The proceedings of 19th International Annual EurOMA Conference

      Volume: (on USB)

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] BtoBマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子
    • Journal Title

      国民経済雑誌

      Volume: 第205巻4号 Pages: 10-22

    • Data Source
      KAKENHI-PROJECT-23243061
  • [Journal Article] BtoBマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子、西岡健一、坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 205巻4号(印刷中)

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Minami, Chieko and Kenichi Nishioka
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: Vol. 3, No. 1 Pages: 74-90

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Value Creation in Reciprocal Process of Solutions2012

    • Author(s)
      Chieko Minami and Nishioka Kenichi,
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: 3 Pages: 74-90

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] BtoBマーケティングにおけるサービス志向アプローチの課題と可能性2012

    • Author(s)
      南知惠子、西岡健一、坂間十和子
    • Journal Title

      国民経済雑誌

      Volume: 205-4 Pages: 10-22

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] Information Transparency in SME Network Relationships: Evidence from a Japanese Hosiery Firm2012

    • Author(s)
      Chieko Minami, Kenichi Nishioka and John Dawson
    • Journal Title

      International Journal of Logistis Research and Application

      Volume: 15-6 Pages: 405-423

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] Value creation in reciprocal process of solutions2012

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The Journal of Japanese Operations Management and Strategy

      Volume: 3-1(印刷中)(掲載確定)

    • NAID

      130005878509

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Minami, Chieko and Kenichi Nishioka
    • Journal Title

      The Proceedings of 16th European Association of Education and Research in Commercial Distribution

      Volume: (USB)

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] A Longitudinal Study of the Impact Of Inter-Relationships in Retail Solution2011

    • Author(s)
      Minami Chieko・Nishioka Kenichi
    • Journal Title

      The proceedings of 16^<th> European Association of Education and Research in Commercial Distribution

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] Too much of something can be a BAD thing: Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Godsell,J, Johnson, M. ,Minami,C, Nishioka, K
    • Journal Title

      4th EurOMA’s International Forum on Service Operations Management

      Volume: 巻号無し

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The Proceedings of 16th European Association of Education and Research in Commercial Distribution

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] サービス・イノベーションIKEA Japanの事例2011

    • Author(s)
      南知惠子・森村文一
    • Journal Title

      内閣府経済社会総合研究所国際共同研究製造業研究会「サービス・イノベーション政策に関する国際共同研究」報告書

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Journal Title

      The proceedings of 16^<th> European Association of Education and Research in Commercial Distribution 2011, Parma, Italy

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Janet Godsell, Mark Johnson, Chieko Minami, Kenichi Nishioka
    • Journal Title

      The Proceedings of 4th EurOMA's International Forum on Service Operations Management

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Godsell,J, Johnson, M. ,Minami,C, Nishioka, K
    • Journal Title

      4th EurOMA's International Forum on Service Operations Management

      Volume: (USB)

    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] Too Much of Something Can Be a BAD Thing: Using IT to Improve Queuing Performance in Beisia Supermarket, Japan2011

    • Author(s)
      Janet Godsell, Mark Johnson, Chieko Minami, Kenichi Nishioka
    • Journal Title

      Proceedings of 4th EurOMA's International Forum on Service Operations Management

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] サービス・イノベーションIKEA Japanの事例2011

    • Author(s)
      南知惠子、森村文一
    • Journal Title

      内閣府経済社会総合研究所国際共同研究製造業研究会・「サービス・イノベーション政策に関する国際共同研究」報告書

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] 日本版顧客満足度指数(JCSI)のモデル開発とその理論的な基礎2011

    • Author(s)
      南知惠子、小川孔輔
    • Journal Title

      マーケティングジャーナル

      Volume: 117号 Pages: 4-19

    • NAID

      40017234175

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] サービス・イノベーションIKEAJapanの事例 -グローバル製造小売業におけるサービス・イノベーション-、内閣府経済社会総合研究所発行2011

    • Author(s)
      南知惠子
    • Journal Title

      サービス・イノベーション制作に関する国際共同研究報告書

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] サービス・イノベーションIKEA Japanの事例-グローバル製造小売業におけるサービス・イノベーション-2011

    • Author(s)
      南知恵子
    • Journal Title

      内閣府経済社会総合研究所発行サービス・イノベーション制作に関する国際共同研究報告書

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Chieko Minami and Nishioka, Kenichi
    • Journal Title

      The Proceedings of 16th European Association of Education and Research in Commercial Distribution

      Volume: 巻号無し

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Journal Article] When the Best Packaging Is No Packaging2010

    • Author(s)
      Chieko Minami
    • Journal Title

      International Commerce Review : ECR Journal

      Volume: Vol.9, No.1 Pages: 59-65

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] サービス・ドミナント・ロジックにおけるマーケティング論発展の可能性と課題2010

    • Author(s)
      南知恵子
    • Journal Title

      国民経済雑誌

      Volume: 第201巻第1号 Pages: 65-77

    • NAID

      110007578331

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] 日本版顧客満足度指数(JCSI)のモデル開発とその理論的な基礎2010

    • Author(s)
      南知惠子(共著者:小川孔輔)
    • Journal Title

      季刊マーケティングジャーナル

      Volume: 117巻 Pages: 4-19

    • NAID

      40017234175

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] When the Best Packaging Is No Packaging2010

    • Author(s)
      Minami Chieko
    • Journal Title

      International Commerce Review : ECR Journal

      Volume: Vol.9, No.1 Pages: 59-65

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] When the Best Packaging Is No Packaging2010

    • Author(s)
      Chieko Minami(co-authored with Davide Pelegrini, Itoh Munehiko)
    • Journal Title

      International Commerce Review: ECR Journal

      Volume: 9-1 Pages: 59-65

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] When the Best Packaging Is No Packaging2010

    • Author(s)
      Minami, Chieko (co-authored with Davide Pelegrini, Itoh Munehiko)
    • Journal Title

      International Commerce Review : ECR Journal

      Volume: Vol.9, No.1 Pages: 59-65

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] サービス・ドミナント・ロジックにおけるマーケティング論発展の可能性と課題2010

    • Author(s)
      南知惠子
    • Journal Title

      国民経済雑誌

      Volume: 第201巻第1号 Pages: 65-77

    • NAID

      110007578331

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] 日本版顧客満足度指数(JCSI)のモデル開発とその理論的な基礎2010

    • Author(s)
      南知惠子
    • Journal Title

      季刊マーケティングジャーナル

      Volume: 117巻 Pages: 4-19

    • NAID

      40017234175

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] 日本版顧客満足度指数(JCSI)のモデル開発とその理論的な基礎2010

    • Author(s)
      南知恵子(共著者:小川耕輔)
    • Journal Title

      季刊マーケティングジャーナル

      Volume: 117 Pages: 4-19

    • NAID

      40017234175

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] サービス・ドミナント・ロジックにおけるマーケティング論発展の可能性と課題2010

    • Author(s)
      南知惠子
    • Journal Title

      国民経済雑誌

      Volume: 201巻第1号 Pages: 65-77

    • NAID

      110007578331

    • Data Source
      KAKENHI-PROJECT-22330131
  • [Journal Article] 日本版顧客満足度指数(JCSI)のモデル開発とその理論的な基礎2010

    • Author(s)
      南知恵子
    • Journal Title

      マーケティングジャーナル

      Volume: 117号 Pages: 4-19

    • NAID

      40017234175

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article]2010

    • Author(s)
      南知惠子
    • Journal Title

      「小売革新におけるCRMの役割」『小売業革新』(高嶋克義・西村順二編著)(千倉書房)

      Pages: 111-131

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] 小売革新におけるCRMの役割2010

    • Author(s)
      南知惠子
    • Journal Title

      小売業革新(千倉書房)

      Pages: 113-133

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article]2009

    • Author(s)
      南知惠子
    • Journal Title

      「ザラのSPA戦略とグローバル化」『小売企業の国際展開』(向山雅夫・崔相鐡編著)(中央経済社)

      Pages: 181-198

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] The new role of can centres for manufiactures2009

    • Author(s)
      Chieko Minami
    • Journal Title

      The Marketing Review Vol. 9, No. 2

      Pages: 115-126

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] インターナル・アウトソーシングと内部市場戦略 -キリンビジネスシステムのケース2009

    • Author(s)
      南知惠子、吉田満梨、依田祐一
    • Journal Title

      季刊マーケティング・ジャーナル 第112号

      Pages: 2-17

    • NAID

      40016649263

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] リテール・マーケティングにおけるサービス・エンカウンター革新~イオンリテール(株)のセルフレジ導入のケース2009

    • Author(s)
      南知惠子、森村文一
    • Journal Title

      季刊マーケティング・ジャーナル 第113号

      Pages: 72-86

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] サービス・イノベーションにおけるCRMの方向性2009

    • Author(s)
      南知惠子
    • Journal Title

      ビジネス・インサイト ワークショップ 現代経営学研究所発行 No4

      Pages: 1-43

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] The New Role of Call Centres for Manufacturers2009

    • Author(s)
      Minami Chieko
    • Journal Title

      The Marketing Review

      Volume: Vol.9, No.2 Pages: 115-126

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] The New Role of Call Centres for Manufacturers2009

    • Author(s)
      Chieko Minami
    • Journal Title

      The Marketing Review Vol.9, No.2

      Pages: 115-126

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] サービス・イノベーションにおけるCRMの方向性2009

    • Author(s)
      南知惠子
    • Journal Title

      ビジネス・インサイトワークショップ現代経営学研究所発行

      Volume: No.4 Pages: 1-43

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] インターナル・アウトソーシングと内部市場戦略キリンビジネスシステムのケース2009

    • Author(s)
      吉田満梨・依田祐一・南知惠子
    • Journal Title

      季刊マーケティング・ジャーナル

      Volume: 第112号 Pages: 2-17

    • NAID

      40016649263

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] The new role of call centres for manufactures2009

    • Author(s)
      Chieko Minami
    • Journal Title

      The Marketing Review Vol.9, No.2

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] インターナル・アウトソーシングと内部市場戦略 -キリンビジネスシステムのケース-2009

    • Author(s)
      吉田満梨, 依田祐一, 南知惠子
    • Journal Title

      季刊マーケティング・ジャーナル 112号

      Pages: 2-17

    • NAID

      40016649263

    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] インターナル・アウトソーシングと内部市場戦略-キリンビジネスシステムのケース2009

    • Author(s)
      南知恵子・吉田満梨・依田祐一
    • Journal Title

      マーケティングジャーナル 112

      Pages: 2-17

    • NAID

      40016649263

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] リテール・マーケティングにおけるサービス・エンカウンター革新-イオンリテール(株)のセルフレジ導入のケース2009

    • Author(s)
      南知惠子、森村文一
    • Journal Title

      マーケティング・ジャーナル

      Volume: 113号 Pages: 72-86

    • Data Source
      KAKENHI-PROJECT-21330105
  • [Journal Article] The New Role of Call Centres for Manufacturers2009

    • Author(s)
      南知惠子
    • Journal Title

      The Marketing Review Vol.9, No.2

      Pages: 115-126

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Journal Article] インターナル・アウトソーシングと内部市場戦略-キリンビジネスシステムのケース-2009

    • Author(s)
      南知恵子, 吉田満梨, 依田祐一
    • Journal Title

      マーケティングジャーナル 第112号

      Pages: 2-17

    • NAID

      40016649263

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] The CRM process in retail and service sector firms in Japan : Loyalty・development and inancial return2008

    • Author(s)
      Chieko Minami, John Dawson
    • Journal Title

      Journal`of Retailiag and Consumer Services Vol. 15, No. 5

      Pages: 375-335

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] リレーションシップ・マーケティングにおけるサービス・マーケティング・アプローチの理論的貢献2008

    • Author(s)
      南 知惠子
    • Journal Title

      国民経済雑誌 197・5

      Pages: 33-50

    • NAID

      110006648015

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] サービス・マーケティングの現状 : 金融業がなすべきこと2008

    • Author(s)
      南知恵子
    • Journal Title

      月刊金融ジャーナル 第48巻5号

      Pages: 81-81

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] CRM Strategy in Retail Firms in Japan2008

    • Author(s)
      Chieko Minami, John Dawson
    • Journal Title

      Proceedings of European Institute of Retailing and Services Sciencea

      Pages: 75-385

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] New Roles of Call Centres for Manufactures2008

    • Author(s)
      Chieko Minami
    • Journal Title

      Proceedings of Academy of Marketing Annual Conference

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] The CRM process in retail and service sector firms in Japan Loyalty development and financial return2008

    • Author(s)
      Chieko Minami ・John Dawson
    • Journal Title

      Journal of Retailing and Consumer Services Vol.15, No.5

      Pages: 375-385

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] リレーションシップ・マーケティングにおけるサービス・マーケティング・アプローチの理論的貢献2008

    • Author(s)
      南知恵子
    • Journal Title

      国民経済雑誌 第197巻第5号

      Pages: 33-50

    • NAID

      110006648015

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] The Theoretical Underpinnings of Relationship Marketing: A Service Marketing Approach2008

    • Author(s)
      Chieko, Minami
    • Journal Title

      The Kokumin-keizai zasshi 197

    • NAID

      110006648015

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] リレーションシップ・マーケティングにおけるサービス・マーケティング・アプローチの理論的貢献2008

    • Author(s)
      南知恵子
    • Journal Title

      国民経済雑誌 第197巻5号

      Pages: 33-50

    • NAID

      110006648015

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] CRM Strategy in Retail Firms in Japan2008

    • Author(s)
      Chieko Minami ・John Dawson
    • Journal Title

      Proceedings of European Institute of Retailing and Services Sciences

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] New Role8 of Call Centres for Manufactures2008

    • Author(s)
      Chieko Minami
    • Journal Title

      Proceedinga. of Academy, of Marketing,. Annual. Conference (Web)

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] Current situation of service marketing: what is required for financial services2007

    • Author(s)
      Chieko, Minami
    • Journal Title

      Monthly Kinyu Journal 48

      Pages: 81-84

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] Developing the CRM Process for Manufacturers Case Study of an Electric Appliance Company Call Center2007

    • Author(s)
      Chieko Minami
    • Journal Title

      Proceedings for 4th Research Conference on Relationship Marketing and CRM

    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] サービス・マーケティングの現状:金融業がなすべきこと2007

    • Author(s)
      南 知惠子
    • Journal Title

      月刊金融ジャーナル 48(5)

      Pages: 81-84

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] The CRM process in retail and service sector firms in Japan: Loyalty development and financial return (with John Dawson)2007

    • Author(s)
      Chieko Minami and John Dawson
    • Journal Title

      Journal of Retailing and Consumer Services Doi10.1016

    • Description
      「研究成果報告書概要(和文)」より
    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] サービス・マーケティングの現状:金融業がなすべきこと2007

    • Author(s)
      南 知惠子
    • Journal Title

      月刊金融ジャーナル 48(5)

      Pages: 81-84

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] Developing the CRM Process for Manufacturers: Case Study of an Electric Appliance Company Call Center2007

    • Author(s)
      Chieko Minami
    • Journal Title

      Proceedings for 4th Research Conference on Relationship Marketing and CRM

    • Description
      「研究成果報告書概要(和文)」より
    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] (with John Dawson), The CRM process in retail and service sector firms in Japan: Loyalty development and financial return2007

    • Author(s)
      Chieko, Minami
    • Journal Title

      Journal of Retailing and Consumer Services 10

      Pages: 1016-1016

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] ファッション・リテールにおけるサプライチェーン・マネジメントの進化2006

    • Author(s)
      南 知恵子
    • Journal Title

      ビジネス・インサイト 53

      Pages: 22-31

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] Successive Business Development and Resource Transfer Based on Relationship Marketing2006

    • Author(s)
      Chieko Minami
    • Journal Title

      3rd Workshop on New Directions in Relationship Marketing, EIASM, Belgium

    • Description
      「研究成果報告書概要(和文)」より
    • Peer Reviewed
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] Evolution of Supply Chain Management in Fashion Retail Sector2006

    • Author(s)
      Chieko, Minami
    • Journal Title

      business Insight 53

      Pages: 22-31

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] ファッション・リテールにおけるサプライチェーン・マネジメントの進化2006

    • Author(s)
      南 知惠子
    • Journal Title

      ビジネス・インサイト 53

      Pages: 22-31

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] Relationship Marketing2006

    • Author(s)
      Chieko, Minami
    • Journal Title

      Chikura Publishing Company 230

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] ファッション・リテールにおけるサプライチェーン・マネジメントの進化2006

    • Author(s)
      南 知惠子
    • Journal Title

      ビジネス・インサイト 53

      Pages: 22-31

    • Data Source
      KAKENHI-PROJECT-18330092
  • [Journal Article] Strategic Customer Relationship Management2006

    • Author(s)
      Chieko, Minami
    • Journal Title

      Yuhikaku 208

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] ファッション・リテールにおけるサプライチェーン・マネジメントの進化2006

    • Author(s)
      南 知惠子
    • Journal Title

      ビジネス・インサイト 53

      Pages: 22-31

    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] Strategic Customer Relationship Management2006

    • Author(s)
      Chieko, Minami
    • Journal Title

      Yuhikaku 208

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] Evolution of Supply Chain Management in Fashion Retailing2006

    • Author(s)
      Chieko, Minami
    • Journal Title

      Business Insight 53

      Pages: 22-31

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] 戦略的マーケティング視点によるCRMへのアプローチ2004

    • Author(s)
      南 知恵子
    • Journal Title

      流通情報 462

      Pages: 18-25

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] Customer Relationship Management ; A Strategic Marketing Approach2004

    • Author(s)
      Chieko, Minami
    • Journal Title

      The Journal of Marketing and Distribution 462

      Pages: 18-25

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] CRM in the Strategic Marketing Perspective : Is CRM a Magical tool?2004

    • Author(s)
      Chieko Minami
    • Journal Title

      The Journal of Marketing Distribution 426

      Pages: 18-25

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Journal Article] 戦略的マーケティング視点によるCRMへのアプローチ-CRMは魔法の杖か?-2004

    • Author(s)
      南 知恵子
    • Journal Title

      流通情報 No.426

      Pages: 18-25

    • Data Source
      KAKENHI-PROJECT-15203019
  • [Journal Article] 戦略的マーケティング視点によるCRMへのアプローチ-CMRは魔法の杖か?2004

    • Author(s)
      南 知惠子
    • Journal Title

      流通情報 No.26

      Pages: 18-25

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Journal Article] 戦略的マーケティング視点によるCRMへのアプローチー2004

    • Author(s)
      南 知惠子
    • Journal Title

      流通情報 462

      Pages: 18-25

    • Data Source
      KAKENHI-PROJECT-16203027
  • [Journal Article] CRMにおける営業ナレッジ戦略2003

    • Author(s)
      南 知惠子
    • Journal Title

      季刊 マーケティングジャーナル 89号

      Pages: 4-17

    • NAID

      40005896902

    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Journal Article] Knowledge management strategy in Sales Force and Customer Relationship Management2003

    • Author(s)
      Chieko Minami
    • Journal Title

      Japan Marketing Journal 89

      Pages: 4-17

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-15203019
  • [Journal Article] Successive Business Development and Resource Transfer Based on Relationship Marketing

    • Author(s)
      Chieko, Minami
    • Journal Title

      3rd Workshop on New Directions in Relationship Marketing,EIASM, Belgium

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Journal Article] Developing the CRM Process for Manufacturers: Case Study of an Electric Appliance Company Call Center

    • Author(s)
      Chieko, Minami
    • Journal Title

      Proceedings for 4th Research Conference on Relationship Marketing and CRM,2007

    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] Influence of Insecurity on WTP in the Adoption of Freemium Applications2018

    • Author(s)
      Keisuke Onishi, Chieko Minami
    • Organizer
      International Conference of Serviceology 2018
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Presentation] Influence of Insecurity on WTP in the Adoption of Freemium Applications2018

    • Author(s)
      Keisuke Onishi, Chieko Minami
    • Organizer
      International Conference of Serviceology 2018
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] Technological Challenges and Services Orientation in SSCs in Servitization2018

    • Author(s)
      Ryota Suga, Chieko Minami, Kenichi Nishioka
    • Organizer
      International Conference of Serviceology 2018
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Presentation] Technological Challenges and Services Orientation in SSCs in Servitization2018

    • Author(s)
      R.Suga, C.Minami and K.Nishioka
    • Organizer
      ICSSI2018 & ICServ2018
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-18K01822
  • [Presentation] Identifying new generational cohorts based on touchpoint exposure:an empirical analysis across Italy and Japan2018

    • Author(s)
      Chieko Minami , Marco Ieva, Cristina Ziliani
    • Organizer
      2018, World Marketing Congress of the Academy of Marketing Science
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Presentation] Technological Challenges and Services Orientation in SSCs in Servitization2018

    • Author(s)
      Ryota Suga, Chieko Minami, Kenichi Nishioka
    • Organizer
      International Conference of Serviceology 2018
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] Identifying new generational cohorts based on touchpoint exposure:an empirical analysis across Italy and Japan2018

    • Author(s)
      Marco Ieva, Chieko Minami , Cristina Ziliani
    • Organizer
      2018, World Marketing Congress of the Academy of Marketing Science
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] Perceived Characteristics of Smart Interactive Services and Determinants of Adoption Intentions2017

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      5th International Conference of Serviceology
    • Data Source
      KAKENHI-PROJECT-17H02574
  • [Presentation] Characteristics of Smart Interactive Services and Determinants of Adoption Intentions2017

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      International Conference of Serviceology
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Presentation] Perceived Characteristics of Smart Interactive Services and Determinants of Adoption Intentions2017

    • Author(s)
      Chieko Minami ・Kenichi Nishioka
    • Organizer
      5th International Conference of Serviceology
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] The Catalyst Driving Service Platform Evolution2016

    • Author(s)
      Yiyen Nien, Chieko Minami, Kenichi Nishioka
    • Organizer
      23rd EurOMA Annual Conference
    • Place of Presentation
      Trondheim ,Norway
    • Year and Date
      2016-06-19
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] スマートインタラクティブサービスの採用意図における自己効力感とデライト2016

    • Author(s)
      南 知惠子
    • Organizer
      日本消費者行動研究学会 第53回コンファレンス
    • Place of Presentation
      専修大学 神奈川県川崎市
    • Year and Date
      2016-11-12
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Determinants of ICT enabled service development2016

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      The 23th International Annual EurOMA Conference, the Norwegian University of Science and Technology
    • Place of Presentation
      Trondheim,(Norway)
    • Year and Date
      2016-06-21
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Presentation] Determinants of ICT enabled service development2016

    • Author(s)
      Kenichi Nishioka, Chieko Minami
    • Organizer
      23rd EurOMA Annual Conference
    • Place of Presentation
      Trondheim ,Norway
    • Year and Date
      2016-06-19
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] The Catalyst Driving Service Platform Evolution2016

    • Author(s)
      Yiyen Nien, Chieko Minami, Kenichi Nishioka
    • Organizer
      23rd EurOMA Annual Conference
    • Place of Presentation
      Trondheim ,Norway
    • Year and Date
      2016-06-19
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] Customer Acceptance of Information Technology, Participation Behavior, and Intention to Adopt Technology-based Services2016

    • Author(s)
      Fumikazu Morimura, Chieko Minami
    • Organizer
      23rd EurOMA Annual Conference
    • Place of Presentation
      Trondheim ,Norway
    • Year and Date
      2016-06-19
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] スマートインタラクティブサービスの採用意図における自己効力感とデライト2016

    • Author(s)
      南 知惠子
    • Organizer
      日本消費者行動研究学会 第53回コンファレンス
    • Place of Presentation
      東京都 千代田区 専修大学
    • Year and Date
      2016-11-12
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] Customer Acceptance of Information Technology, Participation Behavior, and Intention to Adopt Technology-based Services2016

    • Author(s)
      Fumikazu Morimura, Chieko Minami
    • Organizer
      23rd EurOMA Annual Conference
    • Place of Presentation
      Trondheim ,Norway
    • Year and Date
      2016-06-19
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-16H02035
  • [Presentation] Service & Design Research Forum2015

    • Author(s)
      Chieko Minami
    • Organizer
      招待講演ラウンドテーブルトーク京都大学
    • Place of Presentation
      京都大学 みずほホール
    • Year and Date
      2015-03-18
    • Invited
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] What enables servitization? Technological dimension and customer approach2015

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      22nd EurOMA Conference, Neuchatel, Switzerland
    • Place of Presentation
      Neuchatel Switzerland
    • Year and Date
      2015-06-28
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Customer acceptance of information technology, participation behavioral inertia, and intention to use technology-based services: a comparison across user characteristics2015

    • Author(s)
      Fumikazu Morimura, Chieko Minami
    • Organizer
      8th Service Operations Management Forum, Nuremberg
    • Place of Presentation
      Nuremberg Deutschland
    • Year and Date
      2015-12-03
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] What enables servitization? Technological dimension and Customer approach2015

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      22nd EurOMA Conference, Neuchatel, Switzerland
    • Place of Presentation
      Neuchatel, Switzerland
    • Year and Date
      2015-06-28
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] What enables servitization? Technological dimensions and customer approach2015

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      The 22st EurOMA conference
    • Place of Presentation
      University of Neuchtel, Neuchtel, Switzerland.
    • Year and Date
      2015-06-28
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Presentation] Does “Servitization” contribution business performance? An empirical study in Japan2015

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      The 24th Annual Frontiers in Service Conference
    • Place of Presentation
      Mariot Hotel, San Jose, California, USA
    • Year and Date
      2015-07-10
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Presentation] ICT’s integration effect on the relationship benefits and business process in industrial markets2015

    • Author(s)
      Fumikazu Morimura, Chieko Minami, Kenichi Nishioka
    • Organizer
      Academy of Marketing Science, Annual Conference, Denver, US
    • Place of Presentation
      Denver, USA
    • Year and Date
      2015-05-13
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] 消費者行動研究に期待される役割とアプローチの進化2015

    • Author(s)
      南 知惠子
    • Organizer
      日本消費者行動研究学会第50回コンファレンス
    • Place of Presentation
      神戸大学 兵庫県神戸市
    • Year and Date
      2015-06-06
    • Invited
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Enhancing Service Innovation by Combining Agile Production and User Participation2015

    • Author(s)
      Chieko Minami, Fumikazu Morimura, Kenichi Nishioka
    • Organizer
      8th Service Operations Management Forum, Nuremberg
    • Place of Presentation
      Nuremberg Deutschland
    • Year and Date
      2015-12-03
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] サービス経済化とサービス・イノベーション解題2015

    • Author(s)
      南 知惠子
    • Organizer
      日本商業学会第65回全国研究大会
    • Place of Presentation
      香川大学 香川県高松市
    • Year and Date
      2015-05-30
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] 消費者行動研究に期待される役割とアプローチの進化2015

    • Author(s)
      南 知惠子
    • Organizer
      日本消費者行動研究学会第50回コンファレンス
    • Place of Presentation
      神戸大学 兵庫県神戸市
    • Year and Date
      2015-06-06
    • Invited
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Does “Servitization” contribute to business performance? An empirical study in Japan2015

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Fumikazu Morimura
    • Organizer
      The 24th Frontiers in Service Conference 2015, San Jose, US
    • Place of Presentation
      San Jose, USA
    • Year and Date
      2015-07-10
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Service & Design Research Forum2015

    • Author(s)
      Chieko Minami
    • Organizer
      招待講演ラウンドテーブルトーク京都大学
    • Place of Presentation
      京都大学 みずほホール
    • Year and Date
      2015-03-01
    • Invited
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Cost Efficiency of Multiple Store Retailers: A Comparison of Purchasing and Store Operation Costs2015

    • Author(s)
      Takumi Tagashira, Chieko Minami
    • Organizer
      Academy of Marketing Science, Annual Conference, Denver, US
    • Place of Presentation
      Denver, USA
    • Year and Date
      2015-05-13
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Cost Efficiency of Multiple Store Retailers: A Comparison of Purchasing and Store Operation Costs2015

    • Author(s)
      Takumi Tagashira, Chieko Minami
    • Organizer
      Academy of Marketing Science, Annual Conference, Denver, US
    • Place of Presentation
      Denver USA
    • Year and Date
      2015-05-13
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] ICT’s integration effect on the relationship benefits and business process in industrial markets2015

    • Author(s)
      Fumikazu Morimura, Chieko Minami, Kenichi Nishioka
    • Organizer
      Academy of Marketing Science, Annual Conference, Denver, US
    • Place of Presentation
      Denver USA
    • Year and Date
      2015-05-13
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Enhancing Service Innovation by Combining Agile Production and User Participation2015

    • Author(s)
      Chieko Minami, Fumikazu Morimura, Kenichi Nishioka
    • Organizer
      8th Service Operations Management Forum, Nuremberg
    • Place of Presentation
      Nuremberg,Deutschland
    • Year and Date
      2015-12-02
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Customer acceptance of information technology, participation behavioral inertia, and intention to use technology-based services: a comparison across user characteristics2015

    • Author(s)
      Fumikazu Morimura, Chieko Minami
    • Organizer
      8th Service Operations Management Forum, Nuremberg
    • Place of Presentation
      Nuremberg,Deutschland
    • Year and Date
      2015-12-02
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Does “Servitization” contribute to business performance? An empirical study in Japan2015

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Fumikazu Morimura
    • Organizer
      The 24th Frontiers in Service Conference 2015, San Jose, US
    • Place of Presentation
      San Jose USA
    • Year and Date
      2015-07-10
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Enhancing Service Innovation by Combining Agile Production and User Participation2015

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      8th Service Operations Management Forum
    • Place of Presentation
      JOSEPHS, Nuremberg, Germany
    • Year and Date
      2015-12-03
    • Int'l Joint Research
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Presentation] サービス経済化とサービス・イノベーション解題2015

    • Author(s)
      南 知惠子
    • Organizer
      日本商業学会第65回全国研究大会
    • Place of Presentation
      香川大学 香川県高松市
    • Year and Date
      2015-05-30
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Design Driven Service Operations Management: Case of Camper2014

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Marta Frasquet
    • Organizer
      JOMSA学会
    • Place of Presentation
      拓殖大学 東京都文京区
    • Year and Date
      2014-06-07
    • Invited
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Value-in-use and Servitization, Frontiers in Service Dominant Logic and Future Research Directions2014

    • Author(s)
      Chieko Minami
    • Organizer
      京都大学シンポジウム
    • Place of Presentation
      キャンパスプラザ 京都市
    • Year and Date
      2014-09-01
    • Invited
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Value-in-use and Servitization, Frontiers in Service Dominant Logic and Future Research Directions2014

    • Author(s)
      Chieko Minami
    • Organizer
      京都大学シンポジウム
    • Place of Presentation
      キャンパスプラザ 京都市
    • Year and Date
      2014-09-05
    • Invited
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Design Driven Service Operations Management: Case of Camper2014

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Marta Frasquet
    • Organizer
      JOMSA学会
    • Place of Presentation
      拓殖大学 東京文京区
    • Year and Date
      2014-06-07
    • Invited
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Servitization and Customer Value: The Case of a Japanese Air-Conditioning Company2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      The 20th EurOMA conference
    • Place of Presentation
      University College Dublin
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Market responsiveness and market-driving approach through retailing2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      17th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD)
    • Place of Presentation
      Valencia
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] 小売企業の成長とマーケット・ドライビング・アプローチ2013

    • Author(s)
      南 知恵子
    • Organizer
      日本商業学会全国研究報告会
    • Place of Presentation
      東京 日本大学
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] 小売企業の成長とマーケット・ドライビング・アプローチ2013

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会 第4回全国研究報告会プログラム
    • Place of Presentation
      日本大学 商学部 東京都
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Servitization and customer value : Case Study of a Japanese air conditioning company2013

    • Author(s)
      Minami, Chieko, and Kenichi Nishioka
    • Organizer
      20th International Annual EurOMA Conference
    • Place of Presentation
      Dublin, Ireland
    • Year and Date
      2013-06-11
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Servitization and Customer Value: The Case of a Japanese Air-Conditioning Company2013

    • Author(s)
      Minami, C.and Nishioka, K.
    • Organizer
      The 20th EurOMA conference
    • Place of Presentation
      University College Dublin
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] Market responsiveness and market-driving approach through retailing2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      17th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD)
    • Place of Presentation
      Valencia
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Fumikazu Morimura, Kenichi Nishioka, and Chieko Minami
    • Organizer
      the16th Biennial World Marketing Congress
    • Place of Presentation
      Melbourne, Australia
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Market Responsiveness and Market Driving Approach through Retailing2013

    • Author(s)
      Minami, Chieko, Kenichi Nishioka
    • Organizer
      17th the European Association for Education and Research in Commercial Distribution (EAERCD)
    • Place of Presentation
      Valencia, Spain.
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Fumikazu Morimura,Kenichi Nishioka and Chieko Minami
    • Organizer
      the16th Biennial World Marketing Congress
    • Place of Presentation
      Melbourne, Australia
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] 小売企業の成長とマーケット・ドライビング・アプローチ2013

    • Author(s)
      南知恵子
    • Organizer
      日本商業学会全国研究報告会
    • Place of Presentation
      東京 日本大学
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] Servitization and Customer Value: The Case of a Japanese Air-Conditioning Company2013

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      The 20th EurOMA conference
    • Place of Presentation
      University College Dublin
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Waiting for Checkout: Toward an Understanding of Customers’ Perceptions2013

    • Author(s)
      Minami, C., Morimura, F. and Nishioka, K.
    • Organizer
      The16th Biennial World Marketing Congress
    • Place of Presentation
      Monash University
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] Servitization and Customer Value : The Case of A Japanese Air-Conditioning Company2013

    • Author(s)
      Minami,C. and Nishioka K
    • Organizer
      The 20^<th> EurOMA Conference
    • Place of Presentation
      University College Dubrin
    • Year and Date
      2013-06-10
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] Servitization and customer value: Case Study of a Japanese air conditioning company2013

    • Author(s)
      Minami, Chieko, Kenichi Nishioka
    • Organizer
      20th International Annual EurOMA Conference
    • Place of Presentation
      Dublin, Ireland.
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Market Responsiveness and Market Driving Approach through Retailing2013

    • Author(s)
      Minami, Chieko, and Kenichi Nishioka
    • Organizer
      the 17th of the European Association for Education and Research in Commercial Distribution (EAERCD)
    • Place of Presentation
      Valencia, Spain
    • Year and Date
      2013-07-04
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] 価値共創と顧客価値の設定~IKEA とBeisia の事例2012

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会
    • Place of Presentation
      道民活動センターかでる
    • Year and Date
      2012-05-27
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] Creating Customer Value through Retail Management in a Global Context: The Case of IKEA Japan2012

    • Author(s)
      Fumikazu Morimura and Chieko Minami
    • Organizer
      Global Marketing Conference KSMS-JSMD Joint Symposium
    • Place of Presentation
      Seoul, Korea
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Unifying Service Operation and Marketing with 'Branded Format' Strategy、Production and Operation Management2012

    • Author(s)
      Minami,C
    • Organizer
      World Conference
    • Place of Presentation
      University of Amsterdam
    • Year and Date
      2012-07-04
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] 価値共創と顧客価値の設定-IKEAとBeisiaの事例2012

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国研究大会
    • Place of Presentation
      北海道 道民活動センターかでる2・7
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Unifying Service Operations and Marketing with ‘Branded Format’ Strategy2012

    • Author(s)
      Chieko Minami and Fumikazu Morimura
    • Organizer
      Production & Operations Management, World Conference 2012
    • Place of Presentation
      Amsterdam, Netherlands
    • Invited
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Technology mediated service operations improvement: Using IT to improve queuing performance in Beisia superstores, Japan2012

    • Author(s)
      Janet Godsel, Mark Johnson, Chieko Minami and Kenichi Nishioka
    • Organizer
      19th International Annual EurOMA Conference
    • Place of Presentation
      Amsterdam, Netherland
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Unifying Service Operations and Marketing with ' Branded Format ' Strategy2012

    • Author(s)
      Chieko Minamiand Fumikazu Morimura
    • Organizer
      Production & Operations Management World Conference2012(招待講演)
    • Place of Presentation
      Amsterdam, Netherlands
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] 価値共創と顧客価値の設定-IKEA と Beisia の事例2012

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国研究大会
    • Place of Presentation
      北海道道民活動センターかでる 2・7
    • Year and Date
      2012-05-26
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Market-driven and market-driving adjustment through marketing: Towards developing typology of supply chain networks2012

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      5th European Forum on Market Driven Supply Chains, Brussels
    • Place of Presentation
      Brussels, Belgium
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Unifying Service Operations and Marketing with ‘Branded Format’ Strategy2012

    • Author(s)
      Chieko Minami and Fumikazu Morimura
    • Organizer
      Production & Operations Management, World Conference 2012
    • Place of Presentation
      Amsterdam, Netherlands
    • Invited
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] 価値共創と顧客価値の設定-IKEAとBeisiaの事例2012

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国研究大会
    • Place of Presentation
      北海道 道民活動センターかでる2・7
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Market-driven and market-driving adjustment through marketing: Towards developing typology of supply chain networks2012

    • Author(s)
      Chieko Minami and Kenichi Nishioka
    • Organizer
      5th European Forum on Market Driven Supply Chains, Brussels
    • Place of Presentation
      Brussels, Belgium
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Creating Customer Value through Retail Management in a Global Context: The Case of IKEA Japan2012

    • Author(s)
      Fumikazu Morimura and Chieko Minami
    • Organizer
      Global Marketing Conference KSMS-JSMD Joint Symposium
    • Place of Presentation
      Seoul, Korea
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Technology mediated service operations improvement : Using IT to improve queuing performance in Beisia superstores, Japan2012

    • Author(s)
      Godsell,J, Johnson, M. ,Minami,C, and Nishioka, K
    • Organizer
      19th International Annual EurOMA Conference
    • Place of Presentation
      Amsterdam, Netherland
    • Year and Date
      2012-07-04
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Market-driven and market-driving adjustment through marketing : Towards developing typology of supply chain networks2012

    • Author(s)
      Minami, Chieko, and Kenichi Nishioka
    • Organizer
      5th European Forum on Market Driven Supply Chains
    • Place of Presentation
      Brussels, Belgium
    • Year and Date
      2012-11-01
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Creating DVDs of Case Studies of Innovation in the Service Industry2012

    • Author(s)
      Munehiko Itoh and Chieko Minami
    • Organizer
      Production & Operations Management, World Conference 2012
    • Place of Presentation
      Amsterdam, Netherlands
    • Invited
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Creating Customer Value through Retail Management in a Global Context: The Case of IKEA Japan2012

    • Author(s)
      Fumikazu Morimura and Chieko Minami
    • Organizer
      Global Marketing Conference KSMS-JSMD Joint Symposium
    • Place of Presentation
      Seoul, Korea
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] echnology mediated service operations improvement: Using IT to improve queuing performance in Beisia superstores, Japan2012

    • Author(s)
      Janet Godsel, Mark Johnson, Chieko Minami and Kenichi Nishioka
    • Organizer
      19th International Annual EurOMA Conference
    • Place of Presentation
      Amsterdam, Netherland
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] Creating DVDs of Case Studies of Innovation in the Service Industry2012

    • Author(s)
      Munehiko Itoh and Chieko Minami
    • Organizer
      Production & Operations Management, World Conference 2012,
    • Place of Presentation
      Amsterdam, Netherlands
    • Invited
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] リテール・イノベーション-GMAP社のケース2011

    • Author(s)
      南知惠子
    • Organizer
      オペレーションズ・マネジメント&ストラテジー学会
    • Place of Presentation
      横浜国立大学(神奈川県)
    • Year and Date
      2011-06-18
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Minami, Chieko, and Kenichi Nishioka
    • Organizer
      the 16th European Association of Education and Research in Commercial Distribution
    • Place of Presentation
      Parma, Italy
    • Year and Date
      2011-07-01
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] サービス・イノベーション政策に関する国際共同研究:イケアの事例2011

    • Author(s)
      南知恵子
    • Organizer
      内閣府経済社会総合研究所製造業セミナー・組織学会共催
    • Place of Presentation
      ベルサール八重洲(東京都)
    • Year and Date
      2011-02-16
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] B to B取引におけるサービス品質の形成過程と評価問題2011

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会
    • Place of Presentation
      熊本学園大
    • Year and Date
      2011-05-29
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] サービス・イノベーション政策に関する国際共同研究:イケアの事例2011

    • Author(s)
      南知惠子
    • Organizer
      内閣府経済社会総合研究所製造業セミナー・組織学会共催
    • Place of Presentation
      ベルサール八重洲,東京
    • Year and Date
      2011-02-16
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] リテール・イノベーションーGMAP社のケース2011

    • Author(s)
      南知惠子
    • Organizer
      オペレーションズ・マネジメント & ストラテジー学会
    • Place of Presentation
      横浜国立大学
    • Year and Date
      2011-06-18
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      16th European Association of Education and Research in Commercial Distribution
    • Place of Presentation
      University of Parma Itay
    • Year and Date
      2011-06-30
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] 日本版顧客満足度指数と消費者行動研究2011

    • Author(s)
      南知惠子
    • Organizer
      日本消費者行動研究学会
    • Place of Presentation
      関西学院大学(兵庫県)
    • Year and Date
      2011-05-29
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Godsell,J, Johnson, M. ,Minami,C, and Nishioka, K
    • Organizer
      the 4th EurOMA's International Forum on Service Operations Management
    • Place of Presentation
      Florence, Italy
    • Year and Date
      2011-09-20
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] サービス・イノベーション政策に関する国際共同研究:イケアの事例2011

    • Author(s)
      南知恵子
    • Organizer
      内閣府経済社会総合研究所製造業セミナー・組織学会
    • Place of Presentation
      ベルサール八重洲(東京都)
    • Year and Date
      2011-02-16
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      16^<th> European Association of Education and Research in Commercial Distribution
    • Place of Presentation
      University of Parma Italy(イタリア)(招待講演)
    • Year and Date
      2011-06-30
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] A Longitudinal Study of the Impact of Inter-Relationships in Retail Solution2011

    • Author(s)
      Minami Chieko, Nishioka Kenichi
    • Organizer
      16^<th> European Association of Education and Research in Commercial Distribution
    • Place of Presentation
      University of Parma Italy
    • Year and Date
      2011-06-30
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Jenet Godsell, Mark Johnson, Chieko Minami, Kenichi Nishioka
    • Organizer
      4^<th> EurOMA's International Forum on Service Operations Management
    • Place of Presentation
      University of Florence, Italy
    • Year and Date
      2011-09-19
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] サービス・イノベーション政策に関する国際共同研究:イケアの事例2011

    • Author(s)
      南知惠子
    • Organizer
      内閣府経済社会総合研究所製造業セミナー・組織学会共催
    • Place of Presentation
      ベルサール八重洲(東京都)
    • Year and Date
      2011-02-16
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] B to B取引におけるサービス品質の形成過程と評価問題2011

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会
    • Place of Presentation
      熊本学園大学(熊本県)
    • Year and Date
      2011-05-29
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Janet Godsell, Mark Johnson, Chieko Minami, Kenichi, Nishioka
    • Organizer
      4th EurOMA's International Forum on Service Operations Management
    • Place of Presentation
      University of Florence, Itary
    • Year and Date
      2011-09-19
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] B to B取引におけるサービス品質の形成過程と評価問題2011

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会
    • Place of Presentation
      熊本学園大学
    • Year and Date
      2011-05-29
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket Japan2011

    • Author(s)
      Jenet Godsell, Mark Johnson, Minami Chieko, Nishioka Kenichi
    • Organizer
      4^<th> EurOMA's International Forum on Service Operations Management
    • Place of Presentation
      University of Florence Italy
    • Year and Date
      2011-09-19
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] リテール・イノベーション-GMAP社のケース2011

    • Author(s)
      南知惠子
    • Organizer
      オペレーションズ・マネジメント&ストラテジー学会
    • Place of Presentation
      横浜国立大学
    • Year and Date
      2011-06-18
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] Too much of something can be a BAD thing: Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Chieko Minami
    • Organizer
      4th EurOMA’s International Forum on Service Operations Management
    • Place of Presentation
      フローレンス(イタリア)
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] A Longitudinal Study of the Impact of Inter-Relationships in RetailSolution2011

    • Author(s)
      Chieko Minamiand Kenichi Nishioka
    • Organizer
      16th European Association of Education and Research in CommercialDistribution
    • Place of Presentation
      University ofParma, Itay
    • Year and Date
      2011-06-30
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Too much of something can be a BAD thing : Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Jenet Godsell, Mark Johnson, Chieko Minami, Kenichi Nishioka
    • Organizer
      4^<th> EurOMA's International Forum on Service Operations Management
    • Place of Presentation
      University of Florence, Italy(イタリア)(招待講演)
    • Year and Date
      2011-09-19
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] Too much of something can be a BAD thing: Using IT to improve queuing performance in Beisia Supermarket, Japan2011

    • Author(s)
      Godsell,J, Johnson, M. ,Minami,C, Nishioka, K
    • Organizer
      the 4th EurOMA’s International Forum on Service Operations Management
    • Place of Presentation
      Florence, Italy
    • Data Source
      KAKENHI-PROJECT-23530523
  • [Presentation] サービス・イノベーション政策に関する国際共同研究:イケアの事例2011

    • Author(s)
      南知惠子
    • Organizer
      内閣府経済社会総合研究所製造業セミナー・組織学会共催
    • Place of Presentation
      東京
    • Year and Date
      2011-02-16
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Integrating CRM with Supply Chain Management in Retail Environment2010

    • Author(s)
      Chieko Minami (co-authored With Nishioka Kenichi, John) Dawson
    • Organizer
      EIRASS (European Institute of Retailing and Services Sciences), 17th Annual Conference
    • Place of Presentation
      Marriot Hotel, Istanbul, Turkey
    • Year and Date
      2010-07-14
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] 日本版顧客満足度指数開発-指数開発と学界・産業界における意義-2010

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター
    • Year and Date
      2010-04-17
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] Integrating CRM with Supply Chain Management in Retail Environment2010

    • Author(s)
      Minami, Chieko (co-authored With Nishioka Kenichi, John Dawson)
    • Organizer
      EIRASS(European Institute of Retailing and Services Sciences), 17th Annual Conference
    • Place of Presentation
      Marriot Hotel, Istanbul, Turkey
    • Year and Date
      2010-07-14
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Why Scholarly Advertising Research Differs among Countries : The Case of Japan : A Model of Maximizing Advertising Power for Business Communication2010

    • Author(s)
      Chieko Minami
    • Organizer
      Global Marketing Conference, Korean Academy of Marketing Science
    • Place of Presentation
      Hotel Okura, Japan(東京都)(invited session)
    • Year and Date
      2010-09-11
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] Why Scholarly Advertising Research Differs Among Countries2010

    • Author(s)
      Minami Chieko
    • Organizer
      The Case of Japan : A Model of Maximizing Advertising Power for Business Communication
    • Place of Presentation
      Hotel Okura Japan
    • Year and Date
      2010-09-11
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] 日本版顧客満足度指数開発-指数開発と学界・産業界における意義-2010

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター(大阪府)
    • Year and Date
      2010-04-17
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] 日本版顧客満足度指数と消費者行動研究2010

    • Author(s)
      南知惠子
    • Organizer
      日本消費者行動研究学会
    • Place of Presentation
      関西学院大学兵庫
    • Year and Date
      2010-11-06
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] 日本版顧客満足度指数と消費者行動研究2010

    • Author(s)
      南知惠子
    • Organizer
      日本消費者行動研究学会
    • Place of Presentation
      関西学院大学(兵庫県)
    • Year and Date
      2010-11-06
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] 日本版顧客満足度指数と消費者行動研究2010

    • Author(s)
      南知惠子
    • Organizer
      日本消費者行動研究学会
    • Place of Presentation
      関西学院大学 兵庫
    • Year and Date
      2010-11-06
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Integrating CRM with Supply Chain Management in Retail Environment, European Institute of Retailing and Services Sciences2010

    • Author(s)
      Chieko Minami (co-authored with Kenichi Nishioka, John Dawson)
    • Organizer
      17th Annual Conference
    • Place of Presentation
      Marriot Hotel Istanbul, Turke
    • Year and Date
      2010-07-14
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] Integrating CRM with Supply Chain Management in Retail Environment2010

    • Author(s)
      Minami Chieko
    • Organizer
      17th Annual Conference
    • Place of Presentation
      Marriot Hotel Istanbul Turkey
    • Year and Date
      2010-07-14
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] Integrating CRM with Supply Chain Management in Retail Environment2010

    • Author(s)
      Chieko Minami
    • Organizer
      EIRASS(European Institute of Retailing and Services Sciences), 17th Annual Conference
    • Place of Presentation
      Marriot Hotel, Istanbul, Turkey(トルコ)
    • Year and Date
      2010-07-14
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] 日本版顧客満足度指数開発-指数開発と学界・産業界における意義-2010

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター(大阪府)
    • Year and Date
      2010-04-17
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] 日本版顧客満足度指数開発-指数開発と学界・産業界における意義-2010

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター
    • Year and Date
      2010-04-17
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] 日本版顧客満足度指数と消費者行動研究2010

    • Author(s)
      南知恵子
    • Organizer
      日本消費者行動研究学会
    • Place of Presentation
      関西学院大学(兵庫県)
    • Year and Date
      2010-11-06
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] Why Scholarly Advertising Research Differs among Countries : The Case of Japan : A Model of Maximizing Advertising Power for Business Communication2010

    • Author(s)
      Chieko Minami (Co-authored With Matsunaga Izumi)
    • Organizer
      Global Marketing Conference, Korean Academy of Marketing Science
    • Place of Presentation
      Hotel Okura, Japan
    • Year and Date
      2010-09-11
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] 日本版顧客満足度指数開発-指数開発と学界・産業界における意義-2010

    • Author(s)
      南知恵子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター(大阪府)
    • Year and Date
      2010-04-17
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] 日本版顧客満足度指数と消費者行動研究2010

    • Author(s)
      南知恵子
    • Organizer
      日本消費者行動研究学会
    • Place of Presentation
      関西学院大学(兵庫県)
    • Year and Date
      2010-11-06
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] Why Scholarly Advertising Research Differs among Countries : The Case of Japan : A Model of Maximizing Advertising Power for Business Communication2010

    • Author(s)
      Minami, Chieko (Co-authored With Matsunaga Izumi)
    • Organizer
      Global Marketing Conference, Korean Academy of Marketing Science
    • Place of Presentation
      Hotel Okura, Japan
    • Year and Date
      2010-09-11
    • Data Source
      KAKENHI-PROJECT-22330131
  • [Presentation] New Roles of Inter-Firm Relationships in Service Developments : The Case of the Japanese ICT Industry2009

    • Author(s)
      Minami Chieko
    • Organizer
      The 2009 Naples Forum on Service
    • Place of Presentation
      University of Naples Fedelico II Villa Orlandi Anacapri Naples, Italy
    • Year and Date
      2009-06-19
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] New Roles of Inter-Firm Relationships in Service Developments : The Case of the Japanese ICT Industry2009

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      The 2009 Naples Forum on Service
    • Place of Presentation
      University of Naples, Italy
    • Year and Date
      2009-06-19
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] New Roles of Inter-Firm Relationships in Service Developments : The Case of the Japanese ICT Industry2009

    • Author(s)
      Chieko Minami(共著者、Nishioka Kenichi)
    • Organizer
      The 2009 Naples Forum on Service
    • Place of Presentation
      University of Naples, Fedelico II, Villa Orlandi, Anacapri, Naples, Italy
    • Year and Date
      2009-06-19
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] The Effect of Service-oriented R&D Activities on Inter-firm Relations hips : A Longitudinal Case Study of the Japanese Telecom Industry2009

    • Author(s)
      Chieko Minami, Kenichi Nishioka, John Dawson
    • Organizer
      Academy of Marketing, Annual Conference UK
    • Place of Presentation
      Leeds University, UK
    • Year and Date
      2009-07-09
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] The effect of service-oriented R & D activities on inter-firm relationsips : a longitudinal case study of the Japanese telecom industry2009

    • Author(s)
      Minami Chieko
    • Organizer
      Academy of Marketing Annual Conference UK
    • Place of Presentation
      Leeds University UK
    • Year and Date
      2009-07-09
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] The effect of service-oriented R&D activities on inter-firm relationships : a longitudinal case study of the Japanese telecom industry2009

    • Author(s)
      Chieko Minami(共著者、Nishioka Kenichi, John Dawson)
    • Organizer
      Academy of Marketing, Annual Conference, UK
    • Place of Presentation
      Leeds University, UK
    • Year and Date
      2009-07-09
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] ネットワーク・イノベーション時代における流通・マーケティング研究の可能性-ICT [革新と流通システムの変化を中心に-2009

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国大会(招待)
    • Place of Presentation
      関西大学BIGホール100(大阪府)
    • Year and Date
      2009-05-30
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] 「ネットワーク・イノベーション時代における流通・マーケティング研究の可能性-ICT[革新と流通システムの変化を中心に-」(招待)2009

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国大会
    • Place of Presentation
      関西大学
    • Year and Date
      2009-05-30
    • Data Source
      KAKENHI-PROJECT-21330105
  • [Presentation] ネットワーク・イノベーション時代における流通・マーケティング研究の可能性-ICT[革新と流通システムの変化を中心に-2009

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国大会
    • Place of Presentation
      関西大学BIGホール100大阪府
    • Year and Date
      2009-05-30
    • Data Source
      KAKENHI-PROJECT-21530435
  • [Presentation] CRM Strategy in Retail Firms in Japan2008

    • Author(s)
      Chieko Minami, John Dawson
    • Organizer
      The 15th conference of European Institute ofRetailing and Services Sciences
    • Place of Presentation
      Zagreb, Croatia
    • Year and Date
      2008-07-17
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] New Roles of Call Centres for Manufactures2008

    • Author(s)
      Chieko Minami
    • Organizer
      Academy of Marketing, 2008 AnnualConference
    • Place of Presentation
      Aberdeen, UK
    • Year and Date
      2008-07-08
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] 顧客との価値共創 : サービス・ミナント・ロジック・アプローチの可能性と課題2008

    • Author(s)
      南知恵子
    • Organizer
      本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] 顧客との価値共創:サービス・ドミナント・ロジック・アプローチの可能性と課題2007

    • Author(s)
      南 知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター
    • Year and Date
      2007-10-20
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] The European Institute for Advanced Studies in Management2007

    • Author(s)
      Chieko Minami
    • Organizer
      4th Research Conference on Relationship Marketing and CRM
    • Place of Presentation
      EIASM, Bulgium,
    • Year and Date
      2007-11-28
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] インターネット・オークションにおける『商業』の装置のデザイン2007

    • Author(s)
      南 知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      キャンパスプラザ京都
    • Year and Date
      2007-12-18
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] Developing the CRM Process for Manufacturers: Case Study of an Electric Appliance Company Call Center2007

    • Author(s)
      Chieko Minami
    • Organizer
      4th Research Conference on Relationship Marketing and CRM
    • Place of Presentation
      EIASM, Belgium
    • Year and Date
      2007-11-28
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] Designing the device for "Commerce" in internet auction sites2007

    • Author(s)
      Chieko, Minami
    • Organizer
      Japan Society of Marketing and Distribution the Kansai Division
    • Place of Presentation
      Campus Plaza Kyoto
    • Year and Date
      2007-12-18
    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] サービスとリレーションシップ概念2007

    • Author(s)
      南 知惠子
    • Organizer
      日本商業学会全国大会
    • Place of Presentation
      甲南大学
    • Year and Date
      2007-05-27
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] The European Institute for Advanced Studies in Management2007

    • Author(s)
      Chieko Minami
    • Organizer
      4th Research Conference on Relationship Marketing and CRM
    • Place of Presentation
      EIASM, Bulgium,
    • Year and Date
      2007-11-28
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] 顧客との価値共創:サービス・ドミナント・ロジック・アプローチの可能性と課題2007

    • Author(s)
      南 知惠子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      大阪市立大学文化交流センター
    • Year and Date
      2007-10-20
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] サービスとリレーションシップ概念2007

    • Author(s)
      南知恵子南
    • Organizer
      日本商業学会全国大会
    • Place of Presentation
      甲南大学
    • Year and Date
      2007-05-27
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] Co-creation of value with customers: issues and prospects2007

    • Author(s)
      Chieko, Minami
    • Organizer
      Japan Society of Marketing and Distribution the Kansai Division
    • Place of Presentation
      Osaka City University Academic Extension Center
    • Year and Date
      2007-10-20
    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] Service and the concept of relationship2007

    • Author(s)
      Chieko, Minami
    • Organizer
      Japan Society of Marketing and Distribution the national conference
    • Place of Presentation
      Konan University
    • Year and Date
      2007-05-27
    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] インターネット・オークションにおける『商業』の装置のデザイン2007

    • Author(s)
      南知恵子
    • Organizer
      日本商業学会関西部会
    • Place of Presentation
      キャンパスプラザ京都
    • Year and Date
      2007-12-18
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] Successive Business Development and Resource Transfer Based on Relationship Marketing2006

    • Author(s)
      Chieko, Minami
    • Organizer
      3rd Workshop on New Directions in Relationship Marketing
    • Place of Presentation
      EIASM, Belgium
    • Year and Date
      2006-11-06
    • Description
      「研究成果報告書概要(欧文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] Successive Business Development and Resource Transfer Based on Relationship Marketing2006

    • Author(s)
      Chieko Minami
    • Organizer
      3rd Workshop on New Directions in Relationship Marketing, EIASM, Belgium
    • Place of Presentation
      EIASM, Belgium
    • Year and Date
      2006-11-06
    • Description
      「研究成果報告書概要(和文)」より
    • Data Source
      KAKENHI-PROJECT-18530328
  • [Presentation] ICT enabling service innovation

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      21st EurOMA Conference
    • Place of Presentation
      Palermo, Italy
    • Year and Date
      2014-06-20 – 2014-06-25
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] CRM Strategy in Retail Firms in Japan

    • Author(s)
      Chieko Minami・John Dawson
    • Organizer
      The 15th conference of European Institute of Retailing and Services Sciences
    • Place of Presentation
      Zagreb・Croatia
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] Unifying Service Operations and Marketing with ‘Branded Format’ Strategy

    • Author(s)
      Minami,Chieko
    • Organizer
      Production & Operations Management, World Conference
    • Place of Presentation
      the University of Amsterdam
    • Invited
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] Waiting in checkout lines: how self-checkout systems affect customers’ perceptions of waiting and satisfaction

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Fumikazu Morimura
    • Organizer
      Global Marketing Conference
    • Place of Presentation
      GAMMA, Singapore
    • Year and Date
      2014-07-15 – 2014-07-18
    • Data Source
      KAKENHI-PROJECT-25285132
  • [Presentation] 価値共創と顧客価値の設定-IKEAとBeisiaの事例

    • Author(s)
      南知惠子
    • Organizer
      日本商業学会全国研究大会
    • Place of Presentation
      道民活動センターかでる2・7
    • Data Source
      KAKENHI-PROJECT-23243061
  • [Presentation] ICT enabling service innovation

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      21th International Annual EurOMA Conference
    • Place of Presentation
      Parelmo University, Italy
    • Year and Date
      2014-06-19 – 2014-06-24
    • Data Source
      KAKENHI-PROJECT-26380492
  • [Presentation] New Roles of Call Centres for Manufactures

    • Author(s)
      Chieko Minami
    • Organizer
      Academy of Marketing 2008 Annual Conference
    • Place of Presentation
      Aberdeen・UK
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] The European Institute for Advanced Studies in Management

    • Author(s)
      Chieko Minami
    • Organizer
      4th Research Conference on Relationship Marketing and CRM
    • Place of Presentation
      EIASM・Bulgium
    • Data Source
      KAKENHI-PROJECT-18330092
  • [Presentation] サービス・イノベーションにおける新技術導入と価値共創ーGMAPコンサルティングにおけるグローバル展開の事例ー

    • Author(s)
      南知惠子
    • Organizer
      第64回日本商業学会全国大会
    • Place of Presentation
      一橋大学 東京都国立市
    • Year and Date
      2014-05-30 – 2014-06-01
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] Waiting in checkout lines: how self-checkout systems affect customers’ perceptions of waiting and satisfaction

    • Author(s)
      Chieko Minami, Kenichi Nishioka, Fumikazu Morimura
    • Organizer
      Global Marketing Conference
    • Place of Presentation
      GAMMA, Singapore
    • Year and Date
      2014-07-15 – 2014-07-18
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] ICT enabling service innovation

    • Author(s)
      Chieko Minami, Kenichi Nishioka
    • Organizer
      21st EurOMA Conference
    • Place of Presentation
      Palermo, Italy
    • Year and Date
      2014-06-20 – 2014-06-25
    • Data Source
      KAKENHI-PROJECT-24243050
  • [Presentation] サービス・イノベーションにおける新技術導入と価値共創ーGMAPコンサルティングにおけるグローバル展開の事例ー

    • Author(s)
      南知惠子
    • Organizer
      第64回日本商業学会全国大会
    • Place of Presentation
      一橋大学, 東京都国立市
    • Year and Date
      2014-05-30 – 2014-06-01
    • Data Source
      KAKENHI-PROJECT-25285132
  • 1.  TAKASHIMA Katsuyoshi (30197090)
    # of Collaborated Projects: 9 results
    # of Collaborated Products: 2 results
  • 2.  HIRANO Mitsutoshi (10346281)
    # of Collaborated Projects: 6 results
    # of Collaborated Products: 0 results
  • 3.  KENICHI Nishioka (40553897)
    # of Collaborated Projects: 5 results
    # of Collaborated Products: 85 results
  • 4.  MATSUO Makoto (20268593)
    # of Collaborated Projects: 5 results
    # of Collaborated Products: 2 results
  • 5.  HUANG Lin (40225363)
    # of Collaborated Projects: 4 results
    # of Collaborated Products: 0 results
  • 6.  INOGUCHI Junji (40405486)
    # of Collaborated Projects: 3 results
    # of Collaborated Products: 0 results
  • 7.  OGAWA Susumu (80214021)
    # of Collaborated Projects: 3 results
    # of Collaborated Products: 0 results
  • 8.  NISHIMURA Junji (60198504)
    # of Collaborated Projects: 3 results
    # of Collaborated Products: 0 results
  • 9.  KONDO Kimihiko (10205552)
    # of Collaborated Projects: 3 results
    # of Collaborated Products: 0 results
  • 10.  KIM Woonho (10410383)
    # of Collaborated Projects: 3 results
    # of Collaborated Products: 0 results
  • 11.  SAKAGAWA Yuji (40301965)
    # of Collaborated Projects: 2 results
    # of Collaborated Products: 0 results
  • 12.  MORIMURA Fumikazu (80582527)
    # of Collaborated Projects: 2 results
    # of Collaborated Products: 14 results
  • 13.  ISHII Junzo (50093498)
    # of Collaborated Projects: 2 results
    # of Collaborated Products: 0 results
  • 14.  KURIKI Kei (90294397)
    # of Collaborated Projects: 2 results
    # of Collaborated Products: 0 results
  • 15.  小宮 一高 (90335836)
    # of Collaborated Projects: 2 results
    # of Collaborated Products: 0 results
  • 16.  金 昌柱 (40580501)
    # of Collaborated Projects: 2 results
    # of Collaborated Products: 0 results
  • 17.  OGAWA Kosuke (50105855)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 1 results
  • 18.  TERUI Nobuhiko (50207495)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 19.  YODA Takurou (30305552)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 20.  ONO Jyoji (90308247)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 21.  FUJIKAWA Yoshinori (20361850)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 22.  SAKAI Maiko (20409816)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 23.  ITO Yoshihiro (10168388)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 24.  YAMAMOTO Koji (20166797)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 25.  OKADA Yukihiko (80432053)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 26.  OTANI Haruo (20548721)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 27.  METOKI Takehiro (90548851)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 28.  KATO Norio (50555068)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 29.  KOBAYASHI Yoshitaka (40062187)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 30.  SHIMIZU Takashi (50216090)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 31.  HASEGAWA Keiichi (60218443)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 32.  KODAMA Ryoko (50221958)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 33.  SASAKI Keigo (90285156)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 34.  徐 恩之 (00638421)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results
  • 35.  清水 信年 (70330529)
    # of Collaborated Projects: 1 results
    # of Collaborated Products: 0 results

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